Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Parts are in, so the surgery starts on Wednesday.

I've been getting better mpg with the problem...

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Good luck!

I've been dealing w/corporate again. My dealership has recommended that GM buy back my H3 and allow me to re-purchase another. Hopefully my case manager and corporate feel the same way. I should know tomorrow (if the CM calls me back on time this time).

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

You had to wait 2 weeks for parts? WTH???

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

I think I'm gonna be waiting 2 weeks for parts too lol. Service has had my H3 since 5/18.

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Just a quick updte on my H3- I called the service dept as I hadn't heard from them in 5 days. They had to replace the head again and now there's something wrong with the timing. I miss my H3:crying:

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Look at it this was "its kinda like getting an Internal Exam, your happy when its over"

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Yep, the way the service advisor was talking - I'm surprised they came this fast.

Called Hummer this afternoon and told them I wanted the 84 month/100,000k warranty, she is researching and will call me
Thursday night.

She could see in the system that I had the other H3 before, hopefully that may work in my favor that I have had two now. She was like which one do you have now? :giggling:

My backup plan if they give me flack is that the manager that I dealt with on both sales said that the guy that bought my base model traded it in and another guy wants to buy it, but wants to contact me about when I had it. If they give me flack, I'll tell Hummer I'll give them a bad rep to the guy that wants to buy my old one, plus there is a lady that is talking to me about a new one she wants to buy - I'll say I will cost you two sales immediately gimme my extension!!!

p.s. I got a Buick Lucerne as a loaner, can I even go through a mud puddle with that?

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

My GM case manager called me at 7:30 tonight to inform me that so far- my car doesn't qualify for a GM buy-back. Now why the hell not is beyond me. I've had the head replaced not once, not twice but three times. I've asked yet again for them to do a buy-back so I can get another H3 that hopefully won't be in the shop like mine has. Mine's been in service for at least 60 days in the whole year I've had it.
If GM doesn't do a buy-back I'm afraid I'm gonna give up on the H3 and go for something else. I refuse to support a company that won't stand behind their product. I don't mean to complain or sound negative- but I gotta admit- this was my first American made car and I've had nothing but trouble with it. Probably will be my last...

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Talked with the lady this evening, she said she is going to process the letter on the engine components. She said it should be approved on Monday. She read what it all covered and it sounded good to me.

84 months/100,000 miles, now will just have to wait for the letter and hope it comes.

Saw the poor beast this afternoon, where's my engine :confused: just a big empty space where my engine used to be. A bolt broke while they were starting to put it back together and now they have to order that, they thought it might be in Monday...

I told them take your time, put it back together easy.

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Westhillsat - did you get a better loaner vehicle, instead of the Buick?

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Nope, just the Buick Lucerne, oh well better than nothing.

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

glad to hear its movin along ;)

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Truck went in May 30th, still there at the GMC dealer.
They had to do something with the timing as it got off
as they were reassembling the engine.
Maybe I'll get before the weekend, not sure.
The extended warranty letter came in the mail today:beerchug:

Maybe I'll go over to the Buick forum as that's my loaner car. :giggling:

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Service Advisor called me at 5:05pm and said the truck was ready.

So far, it is driving as good as before the problem :)

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Just got off the phone with my GM case manager. She told me that the area rep was at my dealership on Friday and while he was there- he reviewed my case. GM has agreed to buy back my H3. Funny part is that my case manager didn't have the slightest clue how this works....she said it's between me and the dealership.

Does anyone have any idea how the buy-back works?

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

No clue how the buy back works....but that's good news that they're taking it off your hands. You've certainly had enough problems with it. Now go get a new one and post some pics! :D

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

good news :jump:

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Excellent, you deserve it after all you've been through!

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

X2, Glad things are looking up for you Dani :beerchug:

Re: Has anyone else had to have the entire head replaced? I smell recall.
 

Good news for Dani, sad story for GM's reputation.