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-   -   Lemon buy back (http://www.elcovaforums.com/forums/showthread.php?t=35555)

COMETMTRS 10-01-2008 04:05 AM

Lemon buy back
 
My 08 H 2 has been in the shop 17 times since
I bought it last September .Im trying to get GM to replace it but I keep getting told no by lower level Execs. does anyone have an email or phone no. to get in touch with top level Execs?This info is kept under wraps at the lower levels

lasvegash2 10-01-2008 06:36 AM

Re: Lemon buy back
 
what kind of problems have you been having...

DDWH 10-01-2008 06:54 AM

Re: Lemon buy back
 
no doubt, post up your issues........

Devis1957 10-01-2008 10:05 AM

Re: Lemon buy back
 
All you can do is contact GM Customer Service and file a claim. After they review and refuse, you will receive a letter telling you to take it up with the BBB.

I really do hope you get your buy back, but it has to be through GM, the Dealer will not buy it back, so it's David against Goliath and in this story David usually gets creamed.

By the way, Adam in Co has a direct contact, maybe he can pass it along to you.................

410225 10-01-2008 12:44 PM

Re: Lemon buy back
 
State to state, lemon laws are different. Check on line on Lemon Law for your state. If you have purchased from official Hummer dealer, chances are good to escalate down to litigation, but if purchased from local used car lot or individual, it will be hard to establish the case.

mikejr 10-01-2008 11:21 PM

Re: Lemon buy back
 
Seek an attorney. My dad's 2008 was in the shop countless times for a whole laundry list of electrical issues...transmission not shifting right, doors locking mysteriously...its been ripped apart so many times that it has numerous rattles etc.

He got no satisfaction from the non attorney conduits. Dealer said he suggested him to get an attorney so he did. that was about 2 weeks ago. I dont have an update yet.

HummerMann 10-02-2008 02:56 PM

Re: Lemon buy back
 
Sounds like the BCM. After five years of owning two H2s, I've found the main weakness with dealers is their reluctance to change the BCM which controls a myriad of things, from windows, to seats, to door locks, to instrument cluster, to sunroof, to the automatic lights, to the air suspension & leveling (is so equipped),, to inputs to the TCM and transmission. The only problems I've had with my H2SUT has been the back window would just go down on its own, the automatic lights would stay in the night mode all the time as well as the Nav display and the passenger seat electric heater stopped working. It all seemed unrelated to me and to the dealer on the first visit. The second time they replaced the BCM and voila, everything normal again and no problems since.


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