I hate to say this but that is what JD Powers uses to grade us on our product to help the plant and GM know how our product is being recieved. Also how our quality and workmanship along with the vehicle compaires with the compition. We need all the help on these filled out so we do know how we are doing. A throw away will not help. Please help us out and return them. Even if your not satisfied, It really helps.
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