<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by YellowH3:
[VENT}Well, tomorrow is here and the SDM computer is not. I want my truck back. It has been there three days. I am not real happy with their service department. My service guy (Dirk) said he would call me right back, 3 times. He has never called me back yet. I have spoken with him 4 times, and every time I had to call him. I was told, he was going to order this SDM mod. on Tuesday, and get it next day aired, then he said, it didn't get ordered for some reason, it will be ordered on Wednesday and we will have it next day aired again. It's Thursday, and I was informed TODAY, the SDM module couldn’t be shipped by air. It has something to do with, it is pressure sensitive. lol It has to be shipped by ground. It won't be here until the middle of next week. Their communication between the mechanics and the service department is non-existent, as well as, the communication between the service department and the customer. Don’t get me wrong, I love my HUMMER, I just want it fixed. It only has 900 miles on it. This is the last time I will go to Lund for anything. I haven’t received their survey yet, but I will fill it out as soon as it comes!! [/VENT] Tim
Thanks for letting me vent.
Resume normal broadcast. </div></BLOCKQUOTE>
sorry to hear your problems dude,unfortunetly bad service is apart of our culter no matter what it intails.How many times do you hear oopps sorry about that.Its ashame that you receive the same type of service whether you buy a Hummer or an Escort.Service Industries in America suck.
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2004 Chevy Tahoe Z71. I loved the H3 for the 9 months I had it.
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