<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by partsguy:
Warranty parts center will not help!They just collect warranty parts and SO"s.to find chains of issues and correct them as quick as possible.
They need to get their APM (Area Parts Manager)
involved.The part should have been handled (if on back order)as the following....
1.Check local dealers(though O.E. connection)
2.Check PDC stock through Dealer world.
3.If no stock is avl call in a Spac case.(if they have done this, request the spac case number.
I do not think(not sure though) the BCM is on back order.Last I time I checked there is stock at PDC 621 livona MI.
Remember these couple of letters C.S.I and repete this to the service Mgr and I"m sure you will get your BCM as quick as possible .If it is truely on back order...Still make sure they are doing everthing in their power to resolve this!Get the SPAC number and the APM name. </div></BLOCKQUOTE>
True...but not exactly accurate. My neighbor and friend who moved at the same time from TN to MI, works in the WPC on Brown Road in Orion Twp, MI, and if there are shortages they can obtain and ship if required. They are first shippers of parts that are mentioned in bulletins in somce cases.
They also handle recalls and special bulletins (good example was the crank bolt washer on the LS2 when it was first released last year; they were responsible to ship them to Chevy dealers as vehicles came in).
There have been three Saturn bulletins that came by my desk for approval in the last five months that have stated for the dealer/retailer to contact WPC for the parts shipment.
They are responsible for most, if not all of the warranty parts return items; however, for special occasions, they can obtain parts.
They might not be able to obtain a BCM, if they are out of stock, not much anyone can do.
If I had a part number, I could do a GM Dealerworld search and see if the BCM is available.
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