A couple things need to be remembered here. When you put together tens of thousands of vehicles, sometimes one will have something that has a part that didn't pop into place right. EVERY car manufacturer has this. A vehicle is more deserving of a p.o.s. title when all of the vehicles have a concern due to a poor design. That is not the case with yours.
Secondly, the dealerships are all paid per vehicle to give them a good look over when they come into the dealership when new. You should be upset with your dealer for not catching something that should have been obvious.
Not only did the tech who should have looked it over new miss it, but the wash guy who cleaned it up, the sales dept. by ignoring oil spots under where it was parked, and probably more people. We can sympathize with the hassle of having a new car break, but your frustrations need to be directed at your dealer.
|