Dennis,
It's not always the heat shield. I had the same rattle that would occur at low rpms. It turned out my offroad trips had pushed the front protective cage up into a portio of the exhaust causing it to rattle. The dealer bent it back out and put a couple shims (spelling?) to give it a little more distance, so I'm sure it's one of these two fixes. Just know that when I went to the dealer they assumed it was the heat shield but it turned out to be due to the offroading.
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