(here's a copy of the letter)
July 2005
Dear Hummer Customer: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Reason For This Recall: General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2004-2005 model year Hummer H2 vehicles. On these vehicles, the seat loop in the second row center seating position may make it difficult to position the lap portion of the safety belt low around the hips of the occupant. In the event of a vehicle accident, if the lap portion of the safety belt routing is not low and snug on the hips, it may not properly restrain the occupant and could increase the risk of abdominal injury.
What Will Be Done: Your Hummer dealer will eliminate the guide loop by removing the safety belt from the loop and stitching the loop closed. This service will be performed for you at no charge.
How Long Will The Repair Take? This service will take approximately 15 minutes. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
Contacting Your Dealer: To limit any possible inconvenience, we recommend that you contact your Hummer dealer as soon as possible to schedule an appointment for this repair. Should your Hummer dealer be unable to schedule a service date within a reasonable time, you should contact the Hummer Customer Assistance Center between the hours of 8:00 AM and 11:00 PM, EST, Monday through Friday. They can be reached at 1-866-486-6376. The deaf, hearing impaired, or speech impaired should call 1-800-833-6537 (Utilizes Telecommunication Devices for the Deaf/Text Telephones, TDD/TTY).
If, after contacting the Hummer Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 20590 or call 1.888.327.4236.
Customer Reply Form: The enclosed customer reply form identifies your vehicle. Presentation of this form to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner’s Manual and your dealer for details on courtesy transportation.
My GMLink Online: This free online service offers vehicle and ownership related information and tools tailored to your specific vehicle. To join, visit
http://www.mygmlink.com, and enter your vehicle's 17-character vehicle identification number (VIN) shown on the enclosed customer reply form to get the most personalized information for your vehicle.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
Hummer Motor Division
General Motors Corporation
Enclosure 05037