<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by PhilD:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by PARAGON:
If you are indifferent about something give the dealer a high mark so that they may continue to strive for better service if they are so inclined. </div></BLOCKQUOTE>Other way round
If you are indifferent then they clearly did not compeletly satisfy you, in an automotive service sense that is
If you give them high marks for indeifferent service, then they will not be aware that they need to improve.
You should see the one I'm about to send back! </div></BLOCKQUOTE>CLARIFICATION!!!! CLARIFICATION!!!!!
I was meaning if there was an item that really didn't pertain to you or you don't have a strong opinion about, go ahead and give them the high marks. It does help them to do so if your overall experience was a good one. If the service department tends to suck, as aformentioned
, go the opposite way.
Does that make any better sense?