I have not heard from gowarn yet. I called twice yesterday and emailed today. What kind of wack company tells you to handle customer service problems through email? I will definitely use that as a big old flag for all future internet purchases.
Good Hummerman, thanks for relaying your experience, you could not have known in advance that I would have bought from this guy, and they appear to be quite legit. Their is definitely truth to the saying "If it looks to good to be true, it probably is." I also have learned that I should complete a transaction first before recommending anything here at the site. The agonizing thing is that I had seen cheap deals on Ebay that I stayed away from because I was afraid of getting screwed. In the end I probably would have more security through ebay, or at least better dispute resolution.(this plug was unsolicited, and I am not an employee of ebay)
That being said, I may not be that screwed. The first question is, if I could get this guy to take the winch back, and send the right one, should I trust them? They may take the winch, open it up and attach the quick connect themselves thereby ruining the seals. I probably wouldn't discover this until it was too late. I could take care of this myself. After all I did get this for a very good price, it might be worthwhile to just get it done. Right now everything is still in the opened boxes. If I can get an exchange I don't want to jeopardize that possibility. So until I here from them it stays there. If after speaking to them it seems like I should just install myself, I will first connect the winch to the battery with the existing wires to check that it works. If I pass that hurdle then we should be able to alter it as you have said.
I would like to hear from more people who have the 9.5 installed because I think the quick connect pre-attached is a new option and some may have had to do this themselves too. I am a little puzzled by Warn stating the housing should not be opened to attach the quick connect. I have looked at the exploded diagram in the owner's manual, and it obviously comes apart. Any authorized service dealer to repair it would also have to open it. If you shine a flashlight towards the housing where the red wire disappears it does not seem like it goes through a waterproof sleeve. Once inside the diagram shows a simple bolted connection for the red lead as well. Does Warn think we can't figure out how to put the parts back?
I don't mean to go on and on about this(especially when you have posted a perfectly acceptable work around), but being somewhat mechanically inclined, I believe that anything that is assembled can be disassembled and reassembled at will. As long as it is done carefully. I had a similar problem with Apple. I got an Ipod, it got sand in it and didn't work, the apple service gurus in all NYC told me I now owned a $400 paperweight. I said no way started to take apart on my own, when I got stuck on how a part should be removed properly I searched the internet and viola, found out how to dissasemble the ipod. One that was done I cleaned it all out and it is still working more than a year since. So the moral of the story is that it can be done, but does any one know how?
Finally Hummer Man (not Good) what is the point of your post. I try not to be overly critical of your prescence, like some, but this time I can't help but question. Did your comment have anything to do with this thread? I would be happy to apologize if I'm wrong, but if I'm not why don't you go play with Andkon, somewhere else!
Peter
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