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Old 06-09-2005, 03:00 AM
h2turbo h2turbo is offline
 
Join Date: Jun 2005
Location: Orem, UT
Posts: 23
h2turbo is off the scale
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I'm not ignoring your question on the warranty. I wanted to understand the question. After your last post, I was typing up a response when I saw your new reply.

We will warranty your system if you installed it by yourself. Look under the About Us section and there is a link to the STS Limited Parts warranty. Basically we will replace any component of the turbo system that fails. We've rarely denied a warranty claim unless it was totally obvious that it was misused or installed improperly. We are in business and must keep our customers happy if we want to stay in business. You can't make everyone happy, but most people are reasonable.

Kenny did not help with the design of the system. We visited with him on our press tour and after inspecting one of our vehicles he made those comments.

The link I saw was for a TT setup as well. I couldn't find anything for a single.

On the catastrophic failure, you could have that issue if you're installing a supercharger, front mount or turbo system. Forced induction is not for everyone. We've tried to model what the other forced induction companies are doing. We recommend that people go through our dealers for a professional install. I'll make that more prominent on the website.

I believe I have a picture of the H2 turbo system with the H2 on the ground. When I get to work I'll try to find it and post it.

We sponsored this forum to answer people's questions. I'll continue to do my best and if there are issues that the forum members feel need to be resolved, we'll take a look at it and do our best to resolve them.
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