<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Hum2:
Maybe they are losing money each and every time they have to do warranty work, and are under the gun to "not" perform any (or as little as possible) warranty work. Maybe that "please fill out the service survey with 100% satisfaction is really a plea for "please don't bring me any warranty work or it makes me look bad?!?!
</div></BLOCKQUOTE>Well, with GM's financial situation it only stands to reason that warranty work would be scrutinized by GM much more closely and GM would put more pressure on dealers to not just err on the side of caution quite as much.
Ric, try to get a digital camera in there at the right angle to show the roughness and print and take the picture to the service manager. I do this every time I have an issue and make sure the picture captures exactly what I am talking about so that they cannot argue with it. There is no logic to "off roading" causing pitting or roughness to the rotors. You would have grooves dug into the face of the rotor all the way around if that was the case. The damage would be symmetrical around the face.
I also wouldn't settle for anything less than a replacement rotor as it sounds like a bad rotor and not environmental factors. Turning the rotor is not going to help as the pits will probably show up again after a while.
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