Phil and H2Daddy, Thanks. Every time I am away on vacation or biz trips, takes a little effort to get back to the habit of visit the forum regularly. Just happened everything turned super busy and intense recently.
Based on what I read here, Radioman’s dealer treated him very well. Aftermarket glass could be better than factory, as least we know factory windshield is not that good. I have had aftermarket windshields on many cars, no difference. Windshields on $100K-$200K cars break too, I don‘t think it is relate to the cost of vehicle. Things happen in life, especially on automobiles, expected, we all have to deal with them in calm manner.
I personally never found confrontation to be a good method to solve problems; first of all I lose when I lose my cool, I feel bad afterward. 2ndly I usually found people are equally nice when you are nice to them (except bullies). It takes a lot of extra effort, energy, time and words to solve a problem by shouting and demanding. I take pride to be able to be nice, gentle and professional, and if I must deliver deadly threat and intimidations I trained myself to do so softly. There were times in my biz when both sides are in a room for a last meeting before a costly lawsuit with 8 lawyers present, firm determination masked by fake friendly and gentle manner have saved the day (years) and legal cost. Just my humble experience.
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