The whole set up including the cup holders just pops back down .... I had a similar problem, in that I could not get the key out .... it was that the transmission would not go into park. A friend fixed it by popping the whole shifter cover including cup holder set up, and adjusted the shifter for me. There are some adjustments in there under the rubber strip that slides with the shifter ...
Michael
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Pewter Hummer H2
Northern California
www.zootsuitstore.com
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