MAC...
Iwould have to agree that the dealer was pretty fair in this case. I know it would be a big disapointment to have a vehicle come that is not exactly as ordered. The total of all items in the A.S. package would total $2940 (11/01/2002 prices)so the dealer taking off the price of the package & $500 should put a smile on anybody's face. The only other option would be refuse the vehicle and reorder, wait for it to arrive again and hope it was as ordered next time. I would grab the $500 and run for the door.
Don
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