Quote:
|
Originally Posted by HUMTECH
Correct, we are fast at changing them. I have had several customers come in for inspections and found their mirrors do not fold in. Phoned the customers and they had no idea as they never use that feature. So I have changed them out to the new updated mirrors if they wanted me to, so I guess thats my bad for helping my customers identify A known problem that they may have not found out about until after warranty?
|
No. That's not bad.
But, mine worked fine when I took it in. I knew the feature, used it, and it functioned correctly. They never asked. They just did the work. I was told after the fact...the service writer insisted they weren't working. Also, they were replaced by the old mirrors (i.e. the non-2006 chromed ones). So unless there was an improvement to the mirrors pre-2006, I had a worthless repair. Why???? Hence my speculation about some shops getting easy money.
Quote:
|
Originally Posted by HUMTECH
Never seen the new mirrors fail they work great, zero water intrusion. I will change them out in less than 1/2 hr both sides but warranty time is 0.9 per side, I charge customer time off warranty at 0.6hr per side I think that is pretty fair seeing the losses I do take on many jobs. Flat rate mechanics beleive it or not work for free on vehicles more than one would expect. The best tech you could find is the one who takes hourly hits once in A while, thats the guy(or girl) who would rather take his time and lose A little but have A happy customer. Just my opinion.FYI I take time loss weekly in order to try to talk with customers about their concerns, every time your dealer mechanic takes the time to talk to you about your truck he is working for free but I personnally feel it's well worth it just gettin to know y'all.
|
Can you be my tech?
