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Originally Posted by ree
Shrek,
Get in their face about it with the manager. Things don't change unless you call people out on it. If they own up, give them another chance. If they don't, you've got nothing to lose by dragging HUMMER corporate into it. Perhaps that might help the dealership make an attitude adjustment.
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I work 7 days a week in the summer double shifts 5 days out of 7...really dont have time to waste with these guys...ill just bring my truck to the dealer next to my house since they service Hummer's as well...and ill let my insurance broker take care of this problem....
They could of fixed the window whil the car was there but i guess 800$Can for a window + labor is not worth nothing to them compare to losing a customer that just spent 3000$ to service his car.