SO- I finally got my survey- filled it out and I finally get a call from the HUMMER customer service. The corporate customer service people basically said that there's nothing they can do for me.
(see problem below)
On another note- I've had my H3 for a little over 2 months now and get this- I can't get my damn title from the dealership. When I got the original title in the mail (funny how it arrived the EXACT day my temp. tag ran out)- the dealership had not only put it in the wrong person's name- but they also had the lienholder incorrect. On May 17th (the exact day I received the title) I took the title back to the dealership to have them correct their mistakes. At that time I had to sign all sorts of new paperwork- power of attorney, etc...It's been over a month and no one from the dealership will return my calls at all. So- I call HUMMER customer service who tells me they'll look into my concerns and get back to me within 2 days. My service rep called me 2 days ago and basically said that when he talked to the dealership- the dealership said it was my fault I don't have a title because I never brought it to their attention that the title was incorrect. Now- if I never brought it to their attention- then why in the hell do I have their DEALER plate? The dealership knew it was incorrect because they gave me their plate because I couldn't register my damn vehicle with that title.
Now-as I re-explain the entire situation (dealership changing original interest rate when we remove items we didn't want, promising stuff and not giving it to us, title issues, etc...) to my customer service rep- he proceeds to tell me that he can do nothing for me and that I should seek out the advice of an attorney. He also referred me to the Better Business Bureau. Don't get me wrong- I absolutely love my H3 and don't ever want to get rid of it- However I'm having difficulties even considering the thought of purchasing another HUMMER product period. I find it hard to believe that there's absolutely nothing that HUMMER Corporate can do for me.
Anyone have any suggestions?