I'm taking it to the dealer service dept within the hour. They had a sedan loaner for me. I told them no, I'm going on Nevada and need an SUV. They found me a Jeep (Grand Cherokee, I think). They've always given me an Escalade .. I think they should have tried harder this time since the H3 is going back in again. Anyways, the reason they had it 11 days the last time was because they didn't believe me when I told them it was a rotor/pad problem. After having a similar problem with our Jeep Grand Cherokee when it was new .. and with fourfourto's experience .. I just knew. At first, he called and told me it was the usual noise with these trucks .. not a problem. He said it 'just needed lubing'. I picked it up and returned it same day. Service Mgr heard it. They tried three sets of new pads .. each one made the sound worse. They called in two Hummer specialists. They told them to resurface the rotor and put on some extra heavy duty pads. This is why it took 11 days. The service dept told me they HAD to go step by step .. they couldn't go straight to the rotors. When the outsourced survey person for the dealer called me the other night, I told her I would have gotten it back in a day IF they had listened to me and AT LEAST checked for that problem first. It turned out I was right in the end .. the Service Mgr apologized. Just yesterday I received my Hummer survey for this past repair. I'm holding onto it. The problem is back. Leaving on my trip without my Hummer and will be gone the week.