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Originally Posted by ree
Even if it were corporate, I guarantee you can't reformat, reimage, and then have a happy user with all of his non-IT managed apps installed and configured the same way as before.
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That's the beauty of Citrix, no software is installed on the local machine. It's all housed and run from a server farm. Now that is a bit off subject and I realize his laptop is probably not a corporate machine. I don't regularly format my personal computers either, but was humbly offering my opinion that that sometimes is a good idea. Frankly I don't care if you agree or disagree.