I reponded to HUMMER with the following:
Quote:
There are two paragraphs below which appear to contradict each other:
*1* New Vehicle Limited Warranty applies to GM vehicles registered in the United States and normally operated in the United States or Canada. If you have permanently relocated and established household residency in another country, GM may authorize the performance of repairs under the U.S. warranty in their country. Please contact an authorized GM dealer in their country for assistance. The GM dealership in their country may require them to pay for the repair.
*2* Pleased be advised once again that the exporting of the HUMMER and any of its products from the United States is prohibited. United States and Canadian dealerships will not sell them to a consumer with the intent to export. If a HUMMER was purchased from an unauthorized source or shipped out of the United States, the General Motors factory warranty would be invalid and all service work normally covered under that warranty would be the sole responsibility of the purchaser. We apologize for the inconvenience.
- It sounds like *1* offers warranty to provisions for a vehicle, that was once in the United States, to have its warranty covered by a GM dealership in a new registered country. However, if paragraph *2* is true, how could paragraph *1* ever occur?
- I have quickly reviewed the U.S. Customs web site regarding export restrictions, but I could find no mention of HUMMER products being banned. I have forwarded my questions on to Customs. Why is HUMMER prohibiting the export of their products?
- I have a Chevy Impala (a GM product) with no warranty access issues oversea. Are you stating that this policy regarding export only applies to HUMMER or the entire GM product line?
- I personally know three friends with 2006 HUMMERs purchased while they were stationed overseas and one has had warranty work at my duty station. Why are they not running into problems? Is this export ban new?
- There are others here with HUMMERs that I do not know. Should they be informed their warranty could be null and void?
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