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Originally Posted by bjc
The amount of work it took to get the order placed is beyond belief. 5-6 calls between the parts department and different people at Amstar. This is after I gave them the part number posted earlier on this board! The parts guys were absolutely clueless.
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Anyone who is the first to request this stuff is going to meet the same resistance. It was the same at my dealer. They will give in to you eventually and once the parts door is open I wouldn't expect future problems. Many of these same parts managers go burned with SMA products that were poor quality and then the company went out of business. The dealers will come around, I'm confident of that.
A glint of hope in the price discussion... the AMstar driveline protection is reported to be better and stronger than the GM stuff (which I already have) but priced the same (msrp $385), so maybe it's not all bad.