Re: Rear Brake/Axle Groan...
 I got a call from the HCS manager susan,she said she had contact with field rep(he was on vacation )funny how they couldnt reach him for over 6 weeks?.
She said he will contact the service manager.She would not give me his name.  (whats up with that f5 the service manger wouldnt give me field reps name either? they said only one in the area LI NY.The dealer is ramp hummer in st james Ny)she also said someone else would be taking over as HCS manager because its her last day in that dept.
So far no word from sevice manager I left a message today for him he was not available.
Its one small step foward but im still fustrated over the whole thing GRrr grrr 
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