wow! i can't believe you are allowing them to jerk you around like this. you never reacted to my posting a few back about my success with mercedes-benz after two failures of the car and their failure to be able to reconstruct the problem. and that was my threat to take the issue public with the media. i instantly got all my money back and they took the POS off my hands, asking me only to sign an agreement NOT to go to the media, or publicly discuss the details of the settlement, which came a year into my lease. you have to choose the time when to go postal, and this is one of them. if you dont, and just keep whining to them, and time drags on, you're gonna be left holding the bag. my last words, but i'll keep watching this space. again, good luck.
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Originally Posted by cmeinck
Well, I received a call on Monday saying they needed an additional 48 hours. Today I received the call. "At this time, GM will not be repurchasing the vehicle and problems will be handled through your warranty".
I am furious... In my conversation with the rep on Monday, I mentioned that service suggested "I start the vehicle every day". What if I go away and park in long term parking? Should I pay someone to start my $40 truck so it doesn't go dead? She said that Hummer was aware of issues should the car not be regularly started.
Simply put, they know there are issues with my car and have chosen not to take care of me, the customer. I will be certain to share that information with anyone who asks about my HUMMER or my experience with GM. I wasn't being unreasonable. I didn't cry refund. I simply wanted a truck that started. Take this lemon back to the factory, so it became their problem.
I'm thinking about my next steps.
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