Damn dealers! I've had to call Hummer directly to resolve issues (missing skid plate and damaged condenser on the h3) at the only 2 dealerships within a reasonable distance of me. Now, I have to go back to get the 2 serviced. Hopefully they aren't dicks about it, cause I have to do it and if they are it will just be a wasted trip.
As for the techs... I always watch them while having service done. They dropped all 4 of my freshly powder coated h3 rims from 5 feet, let them bounce and just nearly saved them from falling over. Another time a tech took the secretary girl for a ride in my h3!! I had to go find them in the rear lot and get my truck back. It's almost like they don't care if they are employed or not.
