Tell you what.
Why don't you send me the $150 it cost for my service. It appears that you don't seem to care if you get quality service.
It really is too bad that I expect so much and you expect so little.

People like yourself, that allow negligent behavior create a society of low expectations. My money is hard earned and I don't care to throw it out the window when I pay for a service to be rendered. It's the unmanaged little things that create bigger problems. And we wonder why people don't want to keep service in the US.
Maybe I'd be better off sending my truck to India, so a GM rep there can work on my car.

I sure hope that this post doesn't offend you like the other post did!