Ok. So out of nowhere my wipers turn on to high speed and the washer fluid pumps piss out all of the washer fluid. Of course I was on the highway so I had to pull over and lose my mind for a minute. Immedialtely I'm pissed off that my 57 thousand dollar investment is going wacky. After pulling the fuse, I called the dealer. To my surprise (insert sarcasm here) the dealer told me that I am not the first this has happened to. One good thing about this dealer is that they give "5 star service" and they came to work to pick the truck up and do a "5 minute repair". after 4 hours had passed I called to ask where my truck was. I was informed that after an intense evaluation of my truck no problem was found. Then to no avail 10 minutes after driving home there they go again! another call to the dealer letting them know they will be picking up my truck first thing in the morning and not returning it to me until the problem is resolved, "no problem Mr. Rouke, we're very very sorry". Promptly at 9 a.m. eastern standard time they make the pick up. 1 p.m. I received a phone call letting me know that the washer pumps have burned out and the winshield wiper motors have as well, and guess what? We don't keep those items in stock! We could have them in 3 days. Mr. Rouke there's no need to worry though, we already have a driver on the way to drop off a loaner to you with a $75 dollar gas card, we apologize for any inconvienence this may have caused you. A few minutes later the driver showed up at my office with my brand new 2003 TOYOTA CAMRY loaner car. Another phone call to the dealer expressing my concern at the fact that they think this, excuse my language, piece of **** (sorry camry owners who may have stumbled into this forum by accident, cause I know none of my people here would own one) was in any way acceptable as a replacement vehicle. "Mr. Rouke can I call you right back"? To which I replied "sure, take your time". The call back was from the Service Manager to let me know that there was a driver on his way to my office with a Mercedes G500 SUV and he hoped I would find this satisfactory as a loaner until my H2 was fixed which would be no later than Friday 3 days. So 2 weeks later I returned the benz (it's a sin that thing cost 85k) and picked up my baby. Hummer village of Norwood ladies and gentleman.
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