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Originally Posted by Boss Hoss
Update...
The local Chevy dealership was a waste of time as the repair would come directly from Hummer and they have no way of being paid for the job(twas the bs they gave me). So i had to drive down to Joe Bullard in Mobile for an inspection to report to the regional Hummer rep in the event they felt the leather was defective. This weekend i happened to be passing by(on a road trip) so i stopped in and they agreed the leather was terrible and perhaps Hummer should step in. From here they are to contact their Hummer regional rep to see how much hummer would cover. From the call i recieved from the service manager they may split the cost.
While continuing my journey , my water pump goes out and my vehicle winds up in the service department from which i purchased my truck(new). I have the service department look at the interior while im there. Initially the service manager declares my lack of (factory) warranty a discharge of any claim...until i get ahold of the gm, which i happen to have a personal relationship. The gm looked at my truck, agreed with me and is also contacting his regional rep.
I think the level of interest displayed by the dealership contacting the Hummer rep will directly impact Hummer's resolution. From the feedback i recieved from both dealerships, i think the dealership from which i purchased the truck is more motivated to resolve teh problem...should know more by the end of the week.
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So Joe Bullard is trying to make things right? I'm surprised! Why did you not take it in to Proctor? I have the same issue in my 06, but not quite as bad as yours. Keep us posted on what you find out. J