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Originally Posted by HummerJim
I feel your pain. Several years ago I took my M5 to the BMW dealer for some work and an oil change. When I got it back it was leaking oil on the garage floor, so I figured they hadn't tightened something. It turns out they stripped the drain bolt when they over torqued it and put a HeliCoil in instead of replacing the oil pan. I took it back and they denied doing it and said that's the way it was - it's the last time I ever went to that dealership. I know it wasn't like that because I change the oil myself half the time. If you want it done right, it's better to do things yourself!
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Jim,
How long after you get the oil changed did you go back and confront the dealership? I can't imagine the dealer denying it and then just letting it go. I'd be pissed as hell. There's no way I would have let that go.
Mark