<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Planohummer:
Obviously I can't speak for GM, but I've got two theories:
1)It's a quicker resolution to an issue if you can try numerous tests 'in the field'--such as cycling through the functions--as opposed to gathering info on replaced units as they come in through WPC and suspect shipping practices
2)Encoders aren't that expensive one at a time, but multiply that times 5000 units and add labor then the expense goes up
In the past B-W has been very proactive, and has sent engineers around the country(remember H-2 xfer cases in early 2003s?) so I've got a certain amount of faith in them trying to do the right thing. I'll also agree that at the end of the day, it's the end result that counts. Hopefully they'll do whatever it takes to get the issue fixed.
I'm convinced that the Stanadyne pump issue and the GM 5.7 diesel were a big part of why diesel has taken so long to catch on in the North American market. I owned a GM truck that went through 7 injector pumps before 100k miles. GM's reaction to the 6.5 diesel truck issue was pathetic and involved a lot of finger-pointing--so far I don't see that with any HUMMER issues, including this one.
We'd all like to see trucks that never break, but only time will tell what's more reliable. </div></BLOCKQUOTE>
Actually, I pulled the top 200 warrany hit items on the H3 from day one to Feb. 1, and the encoder motor is not even on the list. TCCM is, but not as high up the list as I assumed it would be.
As for a quick resolution, they should have enough returned so that GM can put into test vehicles, or they can take apart for inspection. But, I might be wrong in that it has not hit the top 200, so there may not be that many returned.
As for you last paragraph, I could not agree more. I had a friend who had a diesel Eldorado, and after about twenty tows, he paid to have the diesel pulled and a gasoline engine installed (loved the car, but hated the engine).
He left the diesel emblems on the vehicle, and one day I asked if that did not confuse the gas jockey (for those youngsters out there, at one time, people actually pumped fuel into your car
). His return was, the "diesel" emblem was the best car theft control device known.