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08-07-2006, 02:04 PM
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Hummer Veteran
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Join Date: Aug 2006
Posts: 31
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Re: They smoked in it
I would take it back. Totally unacceptable.
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08-07-2006, 02:33 PM
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Hummer Authority
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Join Date: Apr 2004
Posts: 1,512
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Re: They smoked in it
I knew it! Ken does smoke.
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08-07-2006, 05:29 PM
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Hummer Guru
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Join Date: Mar 2005
Posts: 3,356
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Re: They smoked in it
They will not replace the interior, I like the smoking in a caddy idea
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08-07-2006, 05:36 PM
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Hummer Authority
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Join Date: Nov 2002
Location: Wherever I Go, There I Am!
Posts: 1,216
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Re: They smoked in it
Well, It's a Damn Good Thing They Didn't, FART IN IT!
Last edited by Big Z : 08-07-2006 at 05:42 PM.
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08-07-2006, 05:37 PM
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Hummer Guru
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Join Date: Jun 2006
Location: Out West
Posts: 2,539
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Re: They smoked in it
Hmrlvr get his H3 back today. Hoping it's smoke-free .. keeping positive thoughts!
__________________
2008 H2 Graystone Metallic
2006 H3 Black (sold)
previously known as Hmmm3
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08-07-2006, 11:29 PM
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Hummer Authority
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Join Date: Aug 2005
Location: On the Beach or at the River
Posts: 1,204
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Re: They smoked in it
Quote:
Originally Posted by Hmmm3
Hmrlvr get his H3 back today. Hoping it's smoke-free .. keeping positive thoughts!
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got it back as as I expected no smoke smell. The test will be next week after the rosey smell is gone and it's been baking in the sun for a while. We'll see. Short of the smoke incident, their service was great. Should I write a letter to the general manager or assume he's heard and just call it OK unless it starts to smell. I need to make sure they have on record the actual complaint. I did request the paperwork for the detail so I have that in my records but it's kinda vague.
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08-08-2006, 12:23 AM
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Hummer Guru
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Join Date: May 2006
Location: florida
Posts: 2,606
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Re: They smoked in it
They left a rosey smell now?! Those bastards! Tell them you want new car smell, your allergies are acting up.
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08-08-2006, 01:09 AM
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Hummer Guru
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Join Date: May 2005
Location: Virginia Beach
Posts: 5,081
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Re: They smoked in it
Quote:
Originally Posted by Big Z
Well, It's a Damn Good Thing They Didn't, FART IN IT!
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yeah, or a SMOKEY FART!!!
Seriously I would call the sales manager and the service manager, explain if they dont know and let them know that you are pleased with the end results. then continue to use them and you will get much better attention from now on. when you call, make it positive, stay calm state your case and dissatisfaction, but then thank them for the assistance and the clean up. i have a good idea what the rest of you are thinking about writing, go ahead, but i know how it works. i am glad it is better now and hope it stays that way for you.
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08-08-2006, 01:10 AM
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Re: They smoked in it
Rosy smell? What's crack smell like?
Did the dealer ever explain who/why was smoking in the customer's H3?
S.
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08-08-2006, 02:00 AM
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Hummer Deity
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Join Date: Feb 2005
Location: In the basement of the Alamo
Posts: 10,855
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Re: They smoked in it
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08-08-2006, 02:16 AM
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Hummer Authority
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Join Date: Aug 2005
Location: On the Beach or at the River
Posts: 1,204
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Re: They smoked in it
Quote:
Originally Posted by Steve - SanJose
Did the dealer ever explain who/why was smoking in the customer's H3?
S.
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no
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08-08-2006, 02:35 AM
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Hummer Guru
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Join Date: May 2006
Location: florida
Posts: 2,606
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Re: They smoked in it
Demand to know! Then post here so we can all go there and point our fingers and say, that's the bad guy.
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08-09-2006, 06:33 PM
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Hummer Guru
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Join Date: Jan 2005
Location: Dallas, TX USA
Posts: 2,314
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Re: They smoked in it
I know its not my Hummer but one time I took my 02 Z06 Vette in for service and when I got it back a few days later I noticed a new pair of Armani (womens) sungalsses in my console. I was thinking someone took thier woman out to lunch or dinner in my Vette. I never called and bitched I just kept the glasses....
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08-10-2006, 02:02 AM
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Hummer Authority
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Join Date: Aug 2005
Location: On the Beach or at the River
Posts: 1,204
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Re: They smoked in it
I just received a call from the dealership asking me a bunch of rather vauge questions about my service and whether I was satisfied with "the end result". "Did your service writer do OK"? Blah blah blah. Are you kidding me? The end result?? What about the hassles to get to the end result?? I asked her to be sure to send me a written survey I could fill out with my concerns. In the end, all is well, but before the end, not so well
OH YEA, still smells rosey not smokey
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