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#1
08-14-2004, 01:32 AM
Hummer Guru
Join Date: Nov 2002
Location: CSA
Posts: 2,511
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<TD align=middle width="50%">Document ID# 1539945 </TD>
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<H1>Warranty Admin. - Non-GM Parts and Accessories (Aftermarket) #04-06-04-054 -
(07/28/2004)</H1>Non-GM Parts and Accessories (Aftermarket)
2005 and Prior Passenger Cars and Trucks</P>
2005 and Prior HUMMER H2</P>
The recent rise and expansion of companies selling non-GM parts and
accessories has made it necessary to issue this reminder to dealers regarding
GM's policy on the use and installation of these components.</P>
When a dealer is performing a repair under the New Vehicle Limited Warranty,
they are required to use only genuine GM or GM-approved parts and accessories.
This applies to all warranty repairs, special policy repairs or any repairs paid
for by GM. Parts and accessories advertised as being "the same" as parts
manufactured by GM, but not sold through GM, do not qualify for use in warranty
repairs, special policy repairs or any repairs paid for by GM.</P>
During a warranty repair, if a GM original equipment part is not available
through GMSPO, ACDelco® distributors, other GM dealers or approved sources, the
dealer is to obtain comparable, non-GM parts and clearly indicate, in detail, on
the repair order the circumstances surrounding why non-GM parts were used. The
dealer must give customers written notice, prior to the sale or service, that
such parts or accessories are not marketed or warranted by General Motors.</P>
It should also be noted that dealers modifying new vehicles and installing
equipment, parts and accessories obtained from sources not authorized by GM are
responsible for complying with the National Traffic and Motor Vehicle Safety
Act. Certain non-approved parts or assemblies, installed by the dealer or its
agent not authorized by GM, may result in a change to the vehicle's design
characteristics and may affect the vehicle's ability to conform to federal law.
Dealers must fully understand that non-GM approved parts may not have been
validated, tested or certified for use. This puts the dealer at risk for
potential liability in the event of a part or vehicle failure. If a GM part
failure occurs as the result of the installation or use on a non-GM approved
part, the warranty will not be honored. </P>
A good example of non-authorized modification of vehicles is the result of an
ever increasing supply of after market devices available to the customer, which
claim to increase the horsepower and torque of the Duramax™ Diesel Engines.
These include the addition of, but are not limited to one or more of the
following modifications:</P>
<UL type=BULLET>
<LI>Propane injection
<LI>Nitrous oxide injection
<LI>Additional modules (black boxes) that connect to the vehicle wiring
systems
<LI>Revised engine calibrations downloaded for the engine control module
<LI>Calibration modules which connect to the vehicle diagnostic connector
<LI>Modification to the engine turbocharger waste gate </LI>[/list]
Although the installation of these devices, or modification of vehicle
components, can increase engine horsepower and torque, they may also negatively
affect the engine emissions, reliability and/or durability. In addition, other
powertrain components, such as transmissions, universal joints, drive shafts,
and front/rear axle components, can be stressed beyond design safety limits by
the installation of these devices.</P>
General Motors does not support or endorse the use of devices or
modifications that, when installed, increase the engine horsepower and
torque.</P>
These same policies apply as they relate to the use of non-GM accessories.
Damage or failure from the use or installation of a non-GM accessory will not be
covered under warranty. Failure resulting from the alteration or modification of
the vehicle, including the cutting, welding or disconnecting of the vehicle's
original equipment parts and components will void the warranty.</P>
Additionally, dealers will NOT be reimbursed or compensated by GM in the
event of any legal inquiry at either the local, state or federal level that
results from the alteration or modification of a vehicle using non-GM approved
parts or accessories.</P>
Dealers should be especially cautious of accessory companies that claim the
installation of their product will not void the factory warranty. Many times
these companies have even given direction on how to quickly disassemble the
accessory in an attempt to preclude the manufacturer from finding out that is
has been installed. </P>
Any suspect repairs should be reviewed by the Area Service Manager (District
Service Manager in Canada) for appropriate repair direction. If it is decided
that a goodwill repair is to be made on the vehicle, even with the installation
of such non-GM approved components, the customer is to be made aware of General
Motors position on this issue and is to sign the appropriate goodwill
documentation required by General Motors.</P>
It is imperative for dealers to understand that by installing such devices,
they are jeopardizing not only the warranty coverage, but also the performance
and reliability of the customer's vehicle.</P>
</P>
<TABLE width="100%">
<TBODY>
<TR>
<TD align=left width=778><FONT size=1>GM bulletins are intended for use by
professional technicians, NOT a "do-it-yourselfer". They are written
to inform these technicians of conditions that may occur on some vehicles,
or to provide information that could assist in the proper service of a
vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely.
If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See
your GM dealer for information on whether your vehicle may benefit from
the information.
</FONT></TD>
<TD align=middle width=42></TD>
<TD align=middle width=167><FONT size=2>WE SUPPORT VOLUNTARY TECHNICIAN
CERTIFICATION
</FONT></TD></TR></TBODY></TABLE>
<P align=center>© Copyright General Motors Corporation. All Rights
Reserved. </P>
<FORM name=bottomNavForm>
<HR>
<TABLE width="100%" align=center>
<TBODY>
<TR>
<TD width="25%" slign="LEFT"></TD>
<TD align=middle width="50%">Document ID# 1539945 </TD>
<TD align=right width="25%"></TD></TR></TBODY></TABLE></FORM></BODY></HTML>
#2
08-14-2004, 01:32 AM
Hummer Guru
Join Date: Nov 2002
Location: CSA
Posts: 2,511
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>Service Information</TITLE>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="Microsoft FrontPage 5.0" name=GENERATOR></HEAD>
<BODY bgColor=#ffffff>
<FORM name=topNavForm action=/servlets/CellHandler>
<TABLE width="100%" align=center>
<TBODY>
<TR>
<TD width="25%" slign="LEFT"></TD>
<TD align=middle width="50%">Document ID# 1539945 </TD>
<TD align=right width="25%"></TD></TR></TBODY></TABLE>
<HR>
</FORM>
<H1>Warranty Admin. - Non-GM Parts and Accessories (Aftermarket) #04-06-04-054 -
(07/28/2004)</H1>Non-GM Parts and Accessories (Aftermarket)
2005 and Prior Passenger Cars and Trucks</P>
2005 and Prior HUMMER H2</P>
The recent rise and expansion of companies selling non-GM parts and
accessories has made it necessary to issue this reminder to dealers regarding
GM's policy on the use and installation of these components.</P>
When a dealer is performing a repair under the New Vehicle Limited Warranty,
they are required to use only genuine GM or GM-approved parts and accessories.
This applies to all warranty repairs, special policy repairs or any repairs paid
for by GM. Parts and accessories advertised as being "the same" as parts
manufactured by GM, but not sold through GM, do not qualify for use in warranty
repairs, special policy repairs or any repairs paid for by GM.</P>
During a warranty repair, if a GM original equipment part is not available
through GMSPO, ACDelco® distributors, other GM dealers or approved sources, the
dealer is to obtain comparable, non-GM parts and clearly indicate, in detail, on
the repair order the circumstances surrounding why non-GM parts were used. The
dealer must give customers written notice, prior to the sale or service, that
such parts or accessories are not marketed or warranted by General Motors.</P>
It should also be noted that dealers modifying new vehicles and installing
equipment, parts and accessories obtained from sources not authorized by GM are
responsible for complying with the National Traffic and Motor Vehicle Safety
Act. Certain non-approved parts or assemblies, installed by the dealer or its
agent not authorized by GM, may result in a change to the vehicle's design
characteristics and may affect the vehicle's ability to conform to federal law.
Dealers must fully understand that non-GM approved parts may not have been
validated, tested or certified for use. This puts the dealer at risk for
potential liability in the event of a part or vehicle failure. If a GM part
failure occurs as the result of the installation or use on a non-GM approved
part, the warranty will not be honored. </P>
A good example of non-authorized modification of vehicles is the result of an
ever increasing supply of after market devices available to the customer, which
claim to increase the horsepower and torque of the Duramax™ Diesel Engines.
These include the addition of, but are not limited to one or more of the
following modifications:</P>
<UL type=BULLET>
<LI>Propane injection
<LI>Nitrous oxide injection
<LI>Additional modules (black boxes) that connect to the vehicle wiring
systems
<LI>Revised engine calibrations downloaded for the engine control module
<LI>Calibration modules which connect to the vehicle diagnostic connector
<LI>Modification to the engine turbocharger waste gate </LI>[/list]
Although the installation of these devices, or modification of vehicle
components, can increase engine horsepower and torque, they may also negatively
affect the engine emissions, reliability and/or durability. In addition, other
powertrain components, such as transmissions, universal joints, drive shafts,
and front/rear axle components, can be stressed beyond design safety limits by
the installation of these devices.</P>
General Motors does not support or endorse the use of devices or
modifications that, when installed, increase the engine horsepower and
torque.</P>
These same policies apply as they relate to the use of non-GM accessories.
Damage or failure from the use or installation of a non-GM accessory will not be
covered under warranty. Failure resulting from the alteration or modification of
the vehicle, including the cutting, welding or disconnecting of the vehicle's
original equipment parts and components will void the warranty.</P>
Additionally, dealers will NOT be reimbursed or compensated by GM in the
event of any legal inquiry at either the local, state or federal level that
results from the alteration or modification of a vehicle using non-GM approved
parts or accessories.</P>
Dealers should be especially cautious of accessory companies that claim the
installation of their product will not void the factory warranty. Many times
these companies have even given direction on how to quickly disassemble the
accessory in an attempt to preclude the manufacturer from finding out that is
has been installed. </P>
Any suspect repairs should be reviewed by the Area Service Manager (District
Service Manager in Canada) for appropriate repair direction. If it is decided
that a goodwill repair is to be made on the vehicle, even with the installation
of such non-GM approved components, the customer is to be made aware of General
Motors position on this issue and is to sign the appropriate goodwill
documentation required by General Motors.</P>
It is imperative for dealers to understand that by installing such devices,
they are jeopardizing not only the warranty coverage, but also the performance
and reliability of the customer's vehicle.</P>
</P>
<TABLE width="100%">
<TBODY>
<TR>
<TD align=left width=778><FONT size=1>GM bulletins are intended for use by
professional technicians, NOT a "do-it-yourselfer". They are written
to inform these technicians of conditions that may occur on some vehicles,
or to provide information that could assist in the proper service of a
vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely.
If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See
your GM dealer for information on whether your vehicle may benefit from
the information.
</FONT></TD>
<TD align=middle width=42></TD>
<TD align=middle width=167><FONT size=2>WE SUPPORT VOLUNTARY TECHNICIAN
CERTIFICATION
</FONT></TD></TR></TBODY></TABLE>
<P align=center>© Copyright General Motors Corporation. All Rights
Reserved. </P>
<FORM name=bottomNavForm>
<HR>
<TABLE width="100%" align=center>
<TBODY>
<TR>
<TD width="25%" slign="LEFT"></TD>
<TD align=middle width="50%">Document ID# 1539945 </TD>
<TD align=right width="25%"></TD></TR></TBODY></TABLE></FORM></BODY></HTML>
#3
08-14-2004, 01:32 AM
Hummer Guru
Join Date: Nov 2002
Location: CSA
Posts: 2,511
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>Service Information</TITLE>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="Microsoft FrontPage 5.0" name=GENERATOR></HEAD>
<BODY bgColor=#ffffff>
<FORM name=topNavForm action=/servlets/CellHandler>
<TABLE width="100%" align=center>
<TBODY>
<TR>
<TD width="25%" slign="LEFT"></TD>
<TD align=middle width="50%">Document ID# 1539945 </TD>
<TD align=right width="25%"></TD></TR></TBODY></TABLE>
<HR>
</FORM>
<H1>Warranty Admin. - Non-GM Parts and Accessories (Aftermarket) #04-06-04-054 -
(07/28/2004)</H1>Non-GM Parts and Accessories (Aftermarket)
2005 and Prior Passenger Cars and Trucks</P>
2005 and Prior HUMMER H2</P>
The recent rise and expansion of companies selling non-GM parts and
accessories has made it necessary to issue this reminder to dealers regarding
GM's policy on the use and installation of these components.</P>
When a dealer is performing a repair under the New Vehicle Limited Warranty,
they are required to use only genuine GM or GM-approved parts and accessories.
This applies to all warranty repairs, special policy repairs or any repairs paid
for by GM. Parts and accessories advertised as being "the same" as parts
manufactured by GM, but not sold through GM, do not qualify for use in warranty
repairs, special policy repairs or any repairs paid for by GM.</P>
During a warranty repair, if a GM original equipment part is not available
through GMSPO, ACDelco® distributors, other GM dealers or approved sources, the
dealer is to obtain comparable, non-GM parts and clearly indicate, in detail, on
the repair order the circumstances surrounding why non-GM parts were used. The
dealer must give customers written notice, prior to the sale or service, that
such parts or accessories are not marketed or warranted by General Motors.</P>
It should also be noted that dealers modifying new vehicles and installing
equipment, parts and accessories obtained from sources not authorized by GM are
responsible for complying with the National Traffic and Motor Vehicle Safety
Act. Certain non-approved parts or assemblies, installed by the dealer or its
agent not authorized by GM, may result in a change to the vehicle's design
characteristics and may affect the vehicle's ability to conform to federal law.
Dealers must fully understand that non-GM approved parts may not have been
validated, tested or certified for use. This puts the dealer at risk for
potential liability in the event of a part or vehicle failure. If a GM part
failure occurs as the result of the installation or use on a non-GM approved
part, the warranty will not be honored. </P>
A good example of non-authorized modification of vehicles is the result of an
ever increasing supply of after market devices available to the customer, which
claim to increase the horsepower and torque of the Duramax™ Diesel Engines.
These include the addition of, but are not limited to one or more of the
following modifications:</P>
<UL type=BULLET>
<LI>Propane injection
<LI>Nitrous oxide injection
<LI>Additional modules (black boxes) that connect to the vehicle wiring
systems
<LI>Revised engine calibrations downloaded for the engine control module
<LI>Calibration modules which connect to the vehicle diagnostic connector
<LI>Modification to the engine turbocharger waste gate </LI>[/list]
Although the installation of these devices, or modification of vehicle
components, can increase engine horsepower and torque, they may also negatively
affect the engine emissions, reliability and/or durability. In addition, other
powertrain components, such as transmissions, universal joints, drive shafts,
and front/rear axle components, can be stressed beyond design safety limits by
the installation of these devices.</P>
General Motors does not support or endorse the use of devices or
modifications that, when installed, increase the engine horsepower and
torque.</P>
These same policies apply as they relate to the use of non-GM accessories.
Damage or failure from the use or installation of a non-GM accessory will not be
covered under warranty. Failure resulting from the alteration or modification of
the vehicle, including the cutting, welding or disconnecting of the vehicle's
original equipment parts and components will void the warranty.</P>
Additionally, dealers will NOT be reimbursed or compensated by GM in the
event of any legal inquiry at either the local, state or federal level that
results from the alteration or modification of a vehicle using non-GM approved
parts or accessories.</P>
Dealers should be especially cautious of accessory companies that claim the
installation of their product will not void the factory warranty. Many times
these companies have even given direction on how to quickly disassemble the
accessory in an attempt to preclude the manufacturer from finding out that is
has been installed. </P>
Any suspect repairs should be reviewed by the Area Service Manager (District
Service Manager in Canada) for appropriate repair direction. If it is decided
that a goodwill repair is to be made on the vehicle, even with the installation
of such non-GM approved components, the customer is to be made aware of General
Motors position on this issue and is to sign the appropriate goodwill
documentation required by General Motors.</P>
It is imperative for dealers to understand that by installing such devices,
they are jeopardizing not only the warranty coverage, but also the performance
and reliability of the customer's vehicle.</P>
</P>
<TABLE width="100%">
<TBODY>
<TR>
<TD align=left width=778><FONT size=1>GM bulletins are intended for use by
professional technicians, NOT a "do-it-yourselfer". They are written
to inform these technicians of conditions that may occur on some vehicles,
or to provide information that could assist in the proper service of a
vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely.
If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See
your GM dealer for information on whether your vehicle may benefit from
the information.
</FONT></TD>
<TD align=middle width=42></TD>
<TD align=middle width=167><FONT size=2>WE SUPPORT VOLUNTARY TECHNICIAN
CERTIFICATION
</FONT></TD></TR></TBODY></TABLE>
<P align=center>© Copyright General Motors Corporation. All Rights
Reserved. </P>
<FORM name=bottomNavForm>
<HR>
<TABLE width="100%" align=center>
<TBODY>
<TR>
<TD width="25%" slign="LEFT"></TD>
<TD align=middle width="50%">Document ID# 1539945 </TD>
<TD align=right width="25%"></TD></TR></TBODY></TABLE></FORM></BODY></HTML>
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