Customer Service Issue

[TXSUT]

What is the best method to use to go above my dealer's service department to get an issue resolved?

Thanks,

Pete

[CO Hummer]

Go to your gun locker and holster up. Then, put on a your favorite USPS work shirt and go back to the dealer. Works for me.





But seriously.......you're screwed. Good H2 customer service is soooo 2003.

[Hummer Guy]

Whats the issue?

[lvs]

Is it the same dealer you bought it from? Go back to your sales person or the sales manager. Tell them you will never buy anything else from then again, nor will any of your friends and family, or any of the thousands of members on the message board where you will post their name along with your service experience.

[CO Hummer]

Pete,
Bring in your digital camera and snap some pictures of them. Post 'em here and we'll start photochopping them along with some dealership bashing threads. Then direct them to the link here.

But first, you gotta tell us what happened so that we can confirmed you were actually wronged.

[31_bandits]

Originally Posted by CO Hummer

But seriously.......you're screwed. Good H2 customer service is soooo 2003.

Of any vehicle or warranted thing i have ever owned, i'd say that my H2 has the best service.

[CO Hummer]

Originally Posted by 31_bandits

Of any vehicle or warranted thing i have ever owned, i'd say that my H2 has the best service.

I would have said that in 2003/2004. Now I'm treated like an ordinary turd.

[TXSUT]

Thanks for the laughs, guys! I'm always "holstered up", so all I need now is the USPS shirt. LMAO!

The issue is the crappy leather.

[timgco]

Originally Posted by TXSUT

Thanks for the laughs, guys! I'm always "holstered up", so all I need now is the USPS shirt. LMAO!

The issue is the crappy leather.

I see. They won't replace it? It is considered a wear item. But, maybe you have some bad material or stitched up bad? Any pics? WHeat or Ebony? What year? How many miles? Maybe your H2 bothers/ sisters can help.