Without a doubt, this is one of the worst companies I have ever dealt with. All I can say is that if you deal with them, after reading this thread, you deserve everything you get.
Maybe you will be lucky? Hopefully so. Apparently H2Girl was lucky???
The pricing is exceptional. But, when I called and talked to the head man at gowarn, he informed me in no uncertain terms that that they really couldn't care less about any of my "problems" with 9.5 Warn winch because they only made a profit of about $50 on it. Quoting: "What do you expect from us? We only make 50 bucks on the deal!"
Maybe this type of attitude is acceptable to you, if so, by all means jump right in and order it from them. Warn Inc. told me after I bought the winch that
www.gowarn.com (aka internet pioneering) is not an authorized WARN dealer. All I know is that they did NOTHING to help me. They were rude, didn't return calls as promised and basically didn't care that the winch they shipped to me was not functional or complete. They even charged me for "free" shipping... After a lot of effort on my part (several trips to the nearest authorized dealer) I finally have a winch that does function. No thanks at all to gowarn though!
Call the folks at Warn Inc. and ask them about the 9.5ti winch, and this unauthorized dealer. Then figure out how much horrible service is worth and then decide whether or not you feel lucky.
I hope that H2Daddy never finds out that he has voided his warranty by taking his winch apart... Of course, with any "luck" the 90-day warranty will never be needed?
Ed
06-17-2003, 04:08 AM
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