alignment under warranty

[RubHer Yellow Ducky]

Originally Posted by psywzrd

It would be really helpful if more of you guys could post what you paid to have an alignment and/or a tire rotation and balance done at a Hummer dealer and where you're located (if you've even had this work done of course). That will give me some numbers to back up my claim that I got ripped off by my dealer.

I sent you this on 10/24/06

oil change
filter
rotate & balance 4 tires
adjust & clean brakes (warrenty) {sanded pads & front rotors}

TOTAL $ in U.S. DOLLARS

$84.12 (includes tax) PLUS $1.00 for the car jockey

AND

I DID NOT buy the H-3 from this dealer

No joking,

you need to GO IN to the dealer and talk to the service manager. If you get no satisfaction make an appointment with the General Manager.

The old saying "the Squeky hindge gets oiled first" doen not always work. Aproach this in a professional manner, don't fly off the hook.

If at the end that dealer does not address your problem to your satisfaction
1. mention the customer survey
2. send a LETTER not e-mail to GM
3. and this is important POST THE RESULTS ON THIS SITE with the dealers name, location, name of service manager, name of general manager,

NOW

before all you GM/DEALER employees get on my case, I understand that a profit needs to be made and every location has different expenses

BUT

The charges have to be in line (within certain tolerances) of other HUMMER dealers, regardless of location. (talking about the lower 48 here)

Especially in crowded urban area

Please keep us informed.

A most important thing my DADDY taught me: "you work hard for your money, best it stays in your pocket instead of someones elses..."

RYD