What do you think should happen

[NCBound]

A good friend of mine took his vehicle into the local dealer to have some work done on it. Once the dealers shop completed the work their tech took the truck out for a test drive to make sure everything was done right. During this test drive another driver slammed into the rear of the truck, bent the frame and totaled the truck. The dealer put him in a rental for the time being and now the fun should begin. The truck in question was a 99 Explorer in excellet condition and it was a Ford dealer that had poession of the truck when the accident occured. What would you ask for from the dealer to try and make the problem seem fair to all sides?