Big dealership let down

[Hugthis]

The following is an email I sent to Hummer. It should explain a lot.

"I have been to three different Hummer dealerships and each one has been a huge disappointment!

This has been the first time I've ever considered a Hummer and my experiences at your dealerships is leading me to feel it will be my LAST.

The first one was in Valencia, CA. I took the H3 for a test drive. The dealer was happy to answer my questions and we took it on a test drive. When I wanted to test it on the off road track, I couldn't. The dealer had parked several cars on it and couldn't take them off.

The next day I went to the dealership in Van Nuys, CA. I told the girl salesperson I wanted to really get a feel for how the H3 drove. I explained I'd like to drive it on the freeway, etc. Instead she restriced me to only driving around the block. When I repeated that I wanted to drive it for more than a few minutes, she told me how popular the H3 was and that everyone else was satisfied with a short test drive. I left the lot.

The same day I went to the Thousand Oaks, CA auto mall. I found an H3 on the lot that wasn't locked and proceeded to climb all over the car and under it. Anything that could be opened, I looked in it. After I was done, I looked around for a salesman. There was nobody. Eventually I went in to the show room where I found a salesman 'hanging out'. I told him I was interested in the H3 and he called over another salesman. I told him I was interested in driving the H3 on their track. I come to find out there track has a bunch of cars parked on that too.
When I told the salesman what I wanted to do, he proceeded to tell me how he had driven the H3 and what he did with it. I'm supposed to spend thrity five thousand dollars based on someone elses experience driving it?
It's a Hummer, right? It's got this reputation of being a good off road vichicle. I've been to three dealerships in two days and so far it's all talk, then I'm dismissed like I'm taking up their time.

Because I hadn't looked at them, I stopped by the Nissan dealership to look at their Xtera. The level of service from that salesman was amazing. Everything I wanted to try with that Xtera we did.

I was very excited about the H3. After being talked down to, and treated like some stupid kid who's impressed by a loud stero and shinny plastic, that excitment is a thing of the past. Is Hummer serious about selling an H3 or do you figure, I'm just one of many fish in the ocean?"

I guess Hummer feels it's the only game in town so they don't need to work to sell the H3. I don't need someone to suck up to me, but come on, how about a decent test drive?