question on onstar

[Karsun]

Since we just got ours, I used the onStar button tonight and got the subscription but the girl I talked to said we'd need the upgrade. Okay, no problem. However, when I called back tonight and got someone else (was trying to get my account number) she said our '03 H2 was not upgradeable. Then she said their system was down so she couldn't check. Same goes for the VIN page where you look online. Hopefully ours is upgradeable and we can do this but they told us it'd be an additional $100 dealership charge. Does anyone know if they're charging this extra fee? I guess I'll call onStar back tomorrow to see if we can upgrade, then call the dealer.