Remote Start

[06 SUT]

I am having the local GM dealership install an Autopage Remote start with the appropriate bypass module. They are running into an issue with the front doors not unlocking and the security light remaining lit. Other than those 2 issues, it is complete. Has anyone out there, had one of these installed in their H2? Any information on pointing them in the right direction would be great. Autopage technical help will do nothing due to them not being an authorized installation source. They have been working on this since Tuesday, luckily they gave me a loaner for the time being. I am confident in their work, due to the fact that before the H2, they installed 2 other starters in my other trucks, but not an Autopage.
Any input would be appreciated.
Thanks