Car won't start - windshield wipers going crazy

[partsguy]

Warranty parts center will not help!They just collect warranty parts and SO"s.to find chains of issues and correct them as quick as possible.
They need to get their APM (Area Parts Manager)
involved.The part should have been handled (if on back order)as the following....
1.Check local dealers(though O.E. connection)
2.Check PDC stock through Dealer world.
3.If no stock is avl call in a Spac case.(if they have done this, request the spac case number.
I do not think(not sure though) the BCM is on back order.Last I time I checked there is stock at PDC 621 livona MI.
Remember these couple of letters C.S.I and repete this to the service Mgr and I"m sure you will get your BCM as quick as possible .If it is truely on back order...Still make sure they are doing everthing in their power to resolve this!Get the SPAC number and the APM name.

[First Hummer]

I feel your pain Kilo as I to waited 2 weeks to get my vehicle back.I was told that the BCM module suppose to be released week of Dec 5th.Sounds like you are getting the same run around I got for 2 weeks.Plus when they gave it back to me they screwed up my remote starter.I am not very happy with they way they treated me.GOOD LUCK DUDE.

[kilo3031]

I do not have any marker lights on the vehicle.

They made it seem that it was located somewhere near the back of the engine and that it wasn't the BCM.

Pismo is pretty sandy and the dealer also mentioned there was sand around it. It is not possible that pismo caused my problem, since the problem happened as I was getting to the beach. It did slightly rain on my way out there and I did go over a puddle.

I'll get all the details of the part and post what it is and where it is at.

[f5fstop]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by partsguy:
Warranty parts center will not help!They just collect warranty parts and SO"s.to find chains of issues and correct them as quick as possible.
They need to get their APM (Area Parts Manager)
involved.The part should have been handled (if on back order)as the following....
1.Check local dealers(though O.E. connection)
2.Check PDC stock through Dealer world.
3.If no stock is avl call in a Spac case.(if they have done this, request the spac case number.
I do not think(not sure though) the BCM is on back order.Last I time I checked there is stock at PDC 621 livona MI.
Remember these couple of letters C.S.I and repete this to the service Mgr and I"m sure you will get your BCM as quick as possible .If it is truely on back order...Still make sure they are doing everthing in their power to resolve this!Get the SPAC number and the APM name. </div></BLOCKQUOTE>

True...but not exactly accurate. My neighbor and friend who moved at the same time from TN to MI, works in the WPC on Brown Road in Orion Twp, MI, and if there are shortages they can obtain and ship if required. They are first shippers of parts that are mentioned in bulletins in somce cases.
They also handle recalls and special bulletins (good example was the crank bolt washer on the LS2 when it was first released last year; they were responsible to ship them to Chevy dealers as vehicles came in).
There have been three Saturn bulletins that came by my desk for approval in the last five months that have stated for the dealer/retailer to contact WPC for the parts shipment.
They are responsible for most, if not all of the warranty parts return items; however, for special occasions, they can obtain parts.
They might not be able to obtain a BCM, if they are out of stock, not much anyone can do.
If I had a part number, I could do a GM Dealerworld search and see if the BCM is available.

[kilo3031]

The dealer identified a module that controls the ignition that is causing the problem. They claim that it got wet and caused it to short out. I can't really say that I went through any major water, and if I did I didn't go fast.

Hummer claims this vehicle can go 5 mph in 24 inches of water. It would not be acceptable for this to happen again, especially since its so dangerous. Maybe they should have a recall if anybody else has the problem.

The dealer said it should be repaired by tomorrow.

[f5fstop]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by partsguy:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by f5fstop:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by partsguy:
14 at W/house 622 Burton,MI.f5fstop..Is there major problems
with this solenoid? I do not stock them but,I will If there is.
There is very little out of the box warranty issues unlike anything I've seen from GM.I only stock 4X4 modules and sway bar
links.
It a good vehicle from a warranty stand point."bad for service" </div></BLOCKQUOTE>

No, nothing on the warranty horizon in regard to the solenoid. Just guessing that the dealer ordered one, but said it was a switch.
Yes, so far this vehicle is good on warranty costs, but from what I have seen, it will be a bugger to work on some of the engine components.
Interior components are fairly easy; not like the SSR where it can take up to three hours to R&R a radio.

What are you guys doing about wiper blades and arms? I want to put a set of winter blades on mine, and when checking the specs I almost laughed for an hour. 16.7 driver's side, 15.7 passenger side. I have no problem with different sizes, I just laughed with the odd measurements; which I comfirmed. I do believe a 17 and 16 will fit, or at least by my crude measurements outside in the freezing weather shows they will. </div></BLOCKQUOTE><BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> </div></BLOCKQUOTE>Well in the past(my Chevy days I would ramp up on A parts(wipers, sheet metal,filters etc)but have not even thought of things with the H3.exc filters of course.I have see only quality in this model and it's killing me
I"ll look into it and get you a brand name and number.
Oh you should move outta that state and come south to sunny Pa! </div></BLOCKQUOTE>

Trico makes winter blades in 16 and 17, and these should fit. Problem is I can't find anyone local who carries Trico, it seems it is all Bosch or Anco, with some unknown names mixed in.

[kilo3031]

Still no update on my vehicle. Its now been close to 3 weeks and my vehicle hasn't been fixed.

I just got off the phone with GM customer services and they opened a case for me. They contacted the dealer but not much has been done. The dealer is still waiting for the part. It seems there is no way to expedite repair of this vehicle.

I am supposed to be contacted by a case manager but I'm not sure what that is going to do for me.

I'm extremely unhappy with GMs ability to repair a brand new vehicle they sell and advertise so heavily.

Their motto should be "If its broke, we can't fix it"

[partsguy]

In 22 years never heard that.Good to know.
I had a Headliner on a spac case for 6 weeks and the APM never said anything about WPC for obtaining parts.As far as the part number for the BCM..I"m in MD for the weekend but I wiil
check monday.I think it's not on back order but
limited stock avl at livonia and source.
Thanks for the info!

[kilo3031]

At what point can I say that GM has taken to long? I grow more frustrated every day. The dealer and GM just don't have any customer service. I don't buy vehicles everyday or even every year. This was a huge investment for me which has not paid off.

The dealer has stopped giving updates because, "they have no status". What can I say is reasonable to expect from the dealer?

What can I do? Does this happen all the time? Is this common at the dealers?

[kilo3031]

PCM was originally replaced - obviously didn't resolve the problem

BCM has now been replaced.

Waiting for Ignition switch, which according to the dealer caused my problem in the first place. I had been told that the ignition switch was going to be replaced last week. It wasn't

They have a SPAC on the part like they did for the BCM. They are currently trying to get a part off the assembly line, since they don't have spares on stock.

I am considering calling GM and making a complaint to see if they can help speed up the part delivery and also let them know of my overall disatisfaction.

[HUMTECH]

I have seen 3 h-3's with similar problems. Get the dealer to check the connectors under the UBEC, they are a push to seat connector and have seen some not seated properly causing all kinds of wierd problems. They need to be pulled upwards and locked into place and then the UBEC can be installed carefully to seat the connectors.

[partsguy]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by kilo3031:
PCM was originally replaced - obviously didn't resolve the problem

BCM has now been replaced.

Waiting for Ignition switch, which according to the dealer caused my problem in the first place. I had been told that the ignition switch was going to be replaced last week. It <BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> </div></BLOCKQUOTE>Someone is pulling your leg!This switch is not even in the EPC yet but ,If you look up the shear bolt for the housing there it is 89060589.Stock at every major warehouse.<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> </div></BLOCKQUOTE>wasn't

They have a SPAC on the part like they did for the BCM. They are currently trying to get a part off the assembly line, since they don't have spares on stock.

I am considering calling GM and making a complaint to see if they can help speed up the part delivery and also let them know of my overall disatisfaction. </div></BLOCKQUOTE>

[stevomc]

hi from germany

i have the same problem. i have got my hummer some days ago. i had the problem on saturday the first time. today ma engine went off at a traffic light. :-( nobody can help me in germany ...

and i have the problem with the temperature gage .. it goes to the middle then to low and to the middle again when the rpm is going up and down...

:-( plz help me

greetz from germany

stevo

[H2Finally]

kilo, where r u? If in riverside, socal, give cerritos hummer a call.

[PARAGON]

Buy a bicycle.

[PARAGON]

This is from your first post. You obviously have too much time. Move on, sport.<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by kilo3031:
My vehicle has been sitting at the dealer going on its fourth day and they are baffled. No fix seems near.

What should I do? Can I make the dealer give me a new vehicle? Vehicle has been non-functional longer than I had it running normally. </div></BLOCKQUOTE>

[kilo3031]

I was just told that the PCM was the one that was replaced. I am now told that the BCM needs to be replaced, but that this part is nationally out of stock. GM is closed for Thanksgiving and they won’t have a status till next Monday.

Looks like I’m looking at least another week.

[kilo3031]

The dealer said the problem was initially caused by a bad ignition switch, frying the BCM. BCM was replaced 1 1/2 weeks ago. Ignition switch is supposed to get there tomorrow. Hopefully this fixes my problem.

[f5fstop]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by partsguy:
14 at W/house 622 Burton,MI.f5fstop..Is there major problems
with this solenoid? I do not stock them but,I will If there is.
There is very little out of the box warranty issues unlike anything I've seen from GM.I only stock 4X4 modules and sway bar
links.
It a good vehicle from a warranty stand point."bad for service" </div></BLOCKQUOTE>

No, nothing on the warranty horizon in regard to the solenoid. Just guessing that the dealer ordered one, but said it was a switch.
Yes, so far this vehicle is good on warranty costs, but from what I have seen, it will be a bugger to work on some of the engine components.
Interior components are fairly easy; not like the SSR where it can take up to three hours to R&R a radio.

What are you guys doing about wiper blades and arms? I want to put a set of winter blades on mine, and when checking the specs I almost laughed for an hour. 16.7 driver's side, 15.7 passenger side. I have no problem with different sizes, I just laughed with the odd measurements; which I comfirmed. I do believe a 17 and 16 will fit, or at least by my crude measurements outside in the freezing weather shows they will.

[evldave]

Kilo-

Question: I know you want to drive your rig, but your dealer is giving you a replacement daily driver, right? Why not ask for an upgraded replacement (maybe an H2?) in return for all the hassle. Can't hurt, and you never get what you don't ask for...