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Go Back   Hummer Forums by Elcova > Hummer H2 Discussion Forums > Technical Discussion and Customizing your H2

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  #1  
Old 06-18-2004, 12:01 AM
TroysH2 TroysH2 is offline
 
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Posts: 86
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After 5 visits to the dealership for a driverside front differential seal leak, they agreed to fix it. The mechanic said that the whole assemble would have to be ordered and replaced (not sure what he meant by "whole assemble"). After waiting 1 1/2 weeks for the part/s, they made the repair.
Now the new problem. On my way home the H2 had a serious vibration at all speeds. It feels like I am towing a heavy trailer, and has problems going up a hill. The engine sounds like it under strain.
Took it back to the dealership and the mechanic drove it and said that there was a "harmonic" problem with the shaft. He also told me that they only replaced the seal and not the entire assemble.
They keep it for two days and the service manager told me there is nothing wrong and that the vibration is normally for GM products. He then told me he would fix the problem if somebody pays for it. He said my next step was to talk with the GM rep. when comes to town(5 weeks from now).

My Question is; what might be causing this vibration, and what are the possible solution/s.
Note: I have been driving my H2 80-100 miles a day for almost 2 years. Currently over 37,000 miles and was under 36k and warranty when this all started.

Thanks for the advice in advance.
troy
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  #2  
Old 06-18-2004, 12:01 AM
TroysH2 TroysH2 is offline
 
Join Date: Jul 2003
Posts: 86
TroysH2 is off the scale
Default

After 5 visits to the dealership for a driverside front differential seal leak, they agreed to fix it. The mechanic said that the whole assemble would have to be ordered and replaced (not sure what he meant by "whole assemble"). After waiting 1 1/2 weeks for the part/s, they made the repair.
Now the new problem. On my way home the H2 had a serious vibration at all speeds. It feels like I am towing a heavy trailer, and has problems going up a hill. The engine sounds like it under strain.
Took it back to the dealership and the mechanic drove it and said that there was a "harmonic" problem with the shaft. He also told me that they only replaced the seal and not the entire assemble.
They keep it for two days and the service manager told me there is nothing wrong and that the vibration is normally for GM products. He then told me he would fix the problem if somebody pays for it. He said my next step was to talk with the GM rep. when comes to town(5 weeks from now).

My Question is; what might be causing this vibration, and what are the possible solution/s.
Note: I have been driving my H2 80-100 miles a day for almost 2 years. Currently over 37,000 miles and was under 36k and warranty when this all started.

Thanks for the advice in advance.
troy
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  #3  
Old 06-18-2004, 12:01 AM
TroysH2 TroysH2 is offline
 
Join Date: Jul 2003
Posts: 86
TroysH2 is off the scale
Default

After 5 visits to the dealership for a driverside front differential seal leak, they agreed to fix it. The mechanic said that the whole assemble would have to be ordered and replaced (not sure what he meant by "whole assemble"). After waiting 1 1/2 weeks for the part/s, they made the repair.
Now the new problem. On my way home the H2 had a serious vibration at all speeds. It feels like I am towing a heavy trailer, and has problems going up a hill. The engine sounds like it under strain.
Took it back to the dealership and the mechanic drove it and said that there was a "harmonic" problem with the shaft. He also told me that they only replaced the seal and not the entire assemble.
They keep it for two days and the service manager told me there is nothing wrong and that the vibration is normally for GM products. He then told me he would fix the problem if somebody pays for it. He said my next step was to talk with the GM rep. when comes to town(5 weeks from now).

My Question is; what might be causing this vibration, and what are the possible solution/s.
Note: I have been driving my H2 80-100 miles a day for almost 2 years. Currently over 37,000 miles and was under 36k and warranty when this all started.

Thanks for the advice in advance.
troy
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  #4  
Old 06-21-2004, 02:02 PM
discofever discofever is offline
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Join Date: Nov 2003
Posts: 25
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Since you have all this information documented on the repair orders prior to the warranty expiration, I would take it to another Hummer or GM dealer (GMC or Chevrolet)for a second opinion.

What normally happens with warranty repairs, is that the dealer conducting the repair will be paid for the service by GM. Sometimes GM will even pay twice. But further repairs for the same issue is on the dealers dime.
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