Has anyone else had to have the entire head replaced? I smell recall.

[SR1355]

Originally Posted by Dani

I called Hummer Corporate today to discuss the multiple issues I've had with my H3. The rep I was talking to said that he couldn't believe all the problems I've had so far. I explained to him that I'm a little concerned about how the vehicle is gonna run after the factory warranty runs out. He basically said that there's nothing he can do for me but if I'm interested in an extended warranty I could contact GM Protection Plus.
He said he was making a service file for my complaints and needed more info. When I started answering his questions and listing the problems I've been having he said he was escilating the complaint to a case manager who would be contacting me within a few days. The rep also said that he's pretty sure that the case manager would be able to offer me something to compensate me for my troubles.
I'm a little annoyed right now as on Wed. of last week I took my H3 in as I had multiple issues at the once that needed fixed asap. On Thursday morning I called the dealership to see what they found wrong with it. They explained what they found and said that they'd ordered parts that should be in later that day (thursday). 6pm friday comes along and I finally hear from the service dept. Parts didn't come in- but they'll definitely be in on Monday and I'll have my H3 back Monday afternoon. Well guess what- it's Monday afternoon and the parts still did not come in and I"m still missing my H3. (Yes I do have an H3 rental car but come on- my H3 is like my 3rd child....I miss it) Hopefully my H3 will be ready tomorrow. If not- I'm gonna be beyond pissed....what kind of "authorized dealer" can't get parts? This is ridiculous! My hubby's ready to trade the H3 back in for another Element.

Any update on your problems Dani?

[RubHer Yellow Ducky]

W O W !!!

a 5 month thread.....................

more to come ...

[HummBebe]

easy now cowboy......

[Dani]

Originally Posted by SR1355

Any update on your problems Dani?

Not much really. The GM/Hummer case manager I spoke to said that she'd call me back on Tuesday between 2 and 4pm and what a surprise. NO phone call. She was supposed to call me back because of all the issues I've had with my H3.....her answer to the problem was to issue me an extended warranty but she said she'd have to look into it first.

It's just depressing. I love my H3 and it took a hell of a lot for me to finally be able to get it. It's the first and probably last American made vehicle I will buy. I hate to sound so negative but after being in the service department every month and usually multiple times a month- I'm very reluctant to ever purchase another American made vehicle.

[westhillsat]

Originally Posted by NEOCON1

hope you dont get the subaru

Yeah, last time he said it would be a Buick, probably cause of the GM thing.

They had a used H3 on the lot, I told him if that H3 was past the vin # range take out that engine and put it in my truck

[Dani]

Finally! The GM/Hummer case manager just called me back. They are going to give me a component coverage letter extending my warranty to 84 mos/100k miles for the engine, transmission and hvac.

[Wisha Haddan H3]

Originally Posted by Dani

Finally! The GM/Hummer case manager just called me back. They are going to give me a component coverage letter extending my warranty to 84 mos/100k miles for the engine, transmission and hvac.

All right!

[Dani]

Here comes head job #3. Engine runing rough, engine light on yet again, engine overheated.....back to the dealer I go

[Desert Dan]

That really sucks
Let us know if it is Head #3
Did you check the radiator fluid level? Maybe they didn't fill it up all the way after the other work?

I just had my head replaced and was hoping that was the last of it.

No fun at all. I was at the dealer service today. They said they've done about 35 heads, which considering the volume of sales through this Silicon Valley dealership, is still a small percentage.

I'd still like to see GM/Hummer step up and send early 2006 H3 owners a letter extending the warranty regardless.

[Dani]

Originally Posted by Desert Dan

That really sucks
Let us know if it is Head #3
Did you check the radiator fluid level? Maybe they didn't fill it up all the way after the other work?

I just had my head replaced and was hoping that was the last of it.

It's official- head #3. My service advisor just called to let me know. Totally ridiculous. How the hell does this happen? I'm not a rough driver or anything like that. At least I have an Hummer for a rental car. I've barely had my H3 back for 2 weeks (needed a new fuse box/panel and control head) and it's back in service again. Had to have it towed this time though.

[fourfourto]

Originally Posted by Steve - SanJose

No fun at all. I was at the dealer service today. They said they've done about 35 heads, which considering the volume of sales through this Silicon Valley dealership, is still a small percentage.

I'd still like to see GM/Hummer step up and send early 2006 H3 owners a letter extending the warranty regardless.

Ill be very mad if my head goes at 50,000.01 .

The dealer said it would be a $3,000 job

[Dani]

Originally Posted by Steve - SanJose

No fun at all. I was at the dealer service today. They said they've done about 35 heads, which considering the volume of sales through this Silicon Valley dealership, is still a small percentage.

I'd still like to see GM/Hummer step up and send early 2006 H3 owners a letter extending the warranty regardless.

GM/Hummer extended my warranty to 84 mos/100k. Yesterday I was completely satisfied. Today is another story. Even with the warranty extended I don't feel comfortable driving my H3. Hell- I only went a mile from my home and back this afternoon when the engine issue happened. This particular H3 has definitely been unreliable. So many issues in so little time.

On another note- I spoke to my salesman and told him that I'm not happy. He said he can't believe how many times I've had my H3 in for service (he looked up the records). Some stuff- I expected to go wrong and it didn't bother me because it's not all been major stuff. But come on- 2 completed engine rebuilds and a 3rd on the way. Totally unacceptable. SO basically I asked him what he can do for me. He's getting me some pricing info on a new H3/trade in info/etc... Gonna meet with him next week and get rid of my POS.

[phantom2]

Just my opinion here but if my vehicle was as bad as yours is,they couldn't give me another one..get something else.

[Wisha Haddan H3]

If they don't give you a something good on a trade-in, are you covered by the lemon law? That's your 3rd head problem right?

[Dani]

Originally Posted by phantom2

Just my opinion here but if my vehicle was as bad as yours is,they couldn't give me another one..get something else.

That's what my hubby says. But my H3 is like another child to me. I love it and hate to get rid of it. But don't get me wrong- if the dealer can't come up with a good deal for me- I'm going back to Honda.

[Dani]

Originally Posted by Wisha Haddan H3

If they don't give you a something good on a trade-in, are you covered by the lemon law? That's your 3rd head problem right?

I asked about the Lemon Law as well. I was told (I consulted a lawyer) that it in order for it to qualify- the head would've had to have been replaced 3 times in the same calendar year. I purchased my H3 on 4/17/06 so all the problems would've had to have been fixed by 4/17/07 in order to qualify. Pretty stupid if you ask me. I purchased a new car so I wouldn't be in the shop every damn week....guess that was pretty useless.

[marin8703]

I am not totally clear on the lemon laws but i have looked into them a little a while back. In illinois if you vehicle is in for the same repair 3 times you qualify, i dont think the time limit is 1 year. also if it spends more than 30 days in service it qualifies. Another one is if you can proove that you have lost confidence in your vehicle's reliabilty. Just having the history of repairs is enough proof that you vehicle can break down at any time, on vacation on the highway whatever. Also, doesnt the head problem lower you gas milage, if it does that can be grounds for compensation of some sort.

If i was you I would look into the lemon laws a little more with a better lawyer if nesesary.

good luck.

[Dani]

Originally Posted by marin8703

I am not totally clear on the lemon laws but i have looked into them a little a while back. In illinois if you vehicle is in for the same repair 3 times you qualify, i dont think the time limit is 1 year. also if it spends more than 30 days in service it qualifies. Another one is if you can proove that you have lost confidence in your vehicle's reliabilty. Just having the history of repairs is enough proof that you vehicle can break down at any time, on vacation on the highway whatever. Also, doesnt the head problem lower you gas milage, if it does that can be grounds for compensation of some sort.

If i was you I would look into the lemon laws a little more with a better lawyer if nesesary.

good luck.

Ohio Lemon law is 12 mos or 18k miles. Whichever comes first. Unfortunately I've exceeded both. I have talked to an attorney and he's gonna see what he can do for us.