In my experience, all companies occassionally have isolated problems where things go totally wacky. But, I think that when the GoWarn.com "supervisor" stated that they were only making fifty bucks and couldn't be worried with my problem is indicative of a more insidious attitude.
The fact that you will be getting the properly configured 9.5ti winch should make a LOT of difference...
I really hope that your transaction goes as it should --- smoothly and with no problems at all.
That this internet company didn't just send me a replacement at no charge is regrettable. I'm afraid it is the price I will pay for trying to get a good deal... At this point, I can honestly say that I do not feel like I have been dealt with fairly or equitably. Maybe it's just me?
Ed
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