Steering Wheel Alignment

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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Hummertech:
Yes, the warranty does kick in as soon as the vehicle arrives at the dealer, however, the salesperson was correct. GM will not pay for a warranty alignment issue until the vehicle has at least 500 miles because they want it to be broke in. I don't think that is an unreasonable request. i'm sure they could do it sooner if it was a serious issue like a very hard pull, or the steering wheel 90 degrees off, but other than that we do have to wait until 500 miles </div></BLOCKQUOTE>

If during the pre-delivery inspection drive, the technician notices the vehicle is out of alignment, the dealer is supposed to align for delivery. Needless to say, this is under 500 miles. (Read the GM Policies and Procedures manual for new vehicle delivery.)
So, you are telling me that at the dealer you work at, if a car is out of alignment upon delivery, you tell the customer to drive for 500 miles to see if it breaks in the alignment? Give me a break.
If a vehicle is out of alignment upon delivery and the dealer tries to tell me to drive it 500 miles before he will align it, I will give him the keys back and walk away.
WINS pays claims all the time for alignments on vehicles with LESS than 500 miles.