Discontinued tire ?

[Hummer Guy]

I haven't heard anything either...we have no problem getting those tires...

[HoKC]

Any GM Dealer can get them
285/75/R16 (Factory 33") Part #(19114898)

[Waxing]

Originally Posted by HoKC

Any GM Dealer can get them
285/75/R16 (Factory 33") Part #(19114898)

Can anyone give me some advice on how to handle this matter? I would be alot happier if my spare tire matched the other 4 tires. Royal Hummer of Florham Park in New Jersey mounted the spare tire [ 6-20-06 ] and it has never touched the pavement.[ the tire has been under a tire cover since they put it on ] I want to have a good relationship with the dealership, but if they can order the correct tire I think they should swap tire for me. How should I approach this without getting anyone pissed at me or in some kind of trouble with there boss?

[Sewie]

Originally Posted by Waxing

How should I approach this without getting anyone pissed at me or in some kind of trouble with there boss?

Why would you want to save the job of someone whose trying to BS you?

Go in and ask for the matching tire. Be nice at first. Say they obviously made a mistake. If they still try to BS you, then raise hell and escalate the matter.

[Waxing]

Originally Posted by Sewie

Why would you want to save the job of someone whose trying to BS you?

Go in and ask for the matching tire. Be nice at first. Say they obviously made a mistake. If they still try to BS you, then raise hell and escalate the matter.

I couldn't agree with you more, But I don't want to labeled as the guy who is a pain in the ass. Plus I always wait at the dealership while the H3 is gettig serviced if they want they could make me wait all day with BS excuses.

[Sewie]

Getting the service you deserve is not being a PITA. If they won't take care of you, find someone who will. Whether that means going somewhere else or going over their heads.

[Waxing]

Originally Posted by HoKC

Any GM Dealer can get them
285/75/R16 (Factory 33") Part #(19114898)

First as always thenks to everyone for there advice. This is the out come of the tire. I called the dealer with the part number they put me on hold an called there supplier, when they took me off hold they said it was the right part number but they still can't get the tire it was discontinued. I asked them if I bought the tire from TireRack.com would they refund me my money for the tire they sold me and they said yes. So I ordered the tire when it comes in I will have it mounted and get my refund.

[partsguy]

Originally Posted by Waxing

First as always thenks to everyone for there advice. This is the out come of the tire. I called the dealer with the part number they put me on hold an called there supplier, when they took me off hold they said it was the right part number but they still can't get the tire it was discontinued. I asked them if I bought the tire from TireRack.com would they refund me my money for the tire they sold me and they said yes. So I ordered the tire when it comes in I will have it mounted and get my refund.

I would call them back!They are getting bad info from the suppliers who do not have that model in stock! A customer of mine had the same problem.We stock them just because they are a two day wait.
Good luck!