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Go Back   Hummer Forums by Elcova > Hummer H3 Discussion Forums > General H3 Discussion

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  #1  
Old 09-14-2006, 10:46 AM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

Quote:
Originally Posted by rzv500r
The amber roof marker lamps #19156090 when ordered as an RPO accessory are installed at the dealer just as hummer guy mentioned and there doesn't seem to be a supply problem with them at all, they are readily available. There is however a redesigned exterior A pillar trim molding in the works that GM sent out a bulletin on months ago to deal with the wind noise caused by the original design fitting loosely with an excessive gap between it and the roof rail trim. This may be what your sales person is referring to and may simply not be completely knowledgable on as the two outer lamps that come with the roof clearence lamp kit actually get mounted to the A pillar trim but I can't see where anything like this would hold up production of a truck.

You and Hummerguy are correct in regard to installation location (however, there are a few installation places that actually perform the installation for the dealers).
However, the roof marker lamps are on hold and cannot be ordered or shipped until the new redesigned parts are available.

Subject: Quarantine Request H3 Accessories Roof-Mounted Marker Lamps - keywords accessories accessory lights windshield #PIT4021A - (07/07/2006)



Models: 2006 Hummer H3
Condition/Concern:
There is a wind noise from the roof mounted Marker Lamps or Off Road Lamps. This may also sound like it is coming from the top of the windshield area.

Recommendation/Instructions:
Effective immediately, please quarantine all inventory of the H3 Accessories Roof-Mounted Marker Lamp Package (P/N 19156090, P/N 17803066, P/N 12499109).

This PI is still in effect, the revised parts are not out yet.
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  #2  
Old 09-14-2006, 01:57 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

Doesn't help those waiting on new vehicle orders but for those that are still having the wind noise issues have your dealer look at the DS A-pillar. I know that when they finally got mine fix they also replace the DS A-pillar so what was considered an issue with the marker light assembly across the roof might have actually been the A-pillar all along.
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  #3  
Old 09-14-2006, 02:06 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Pl

Mine originally had the marker lights on it. I wanted the off-road lights as I was getting the off-road Adventure package. They charged me an extra $700 to replace the markers with the off-road lamps. I was in a hurry to take delivery by the next weekend so I bit and let them do it. It only took them a couple of days . I am still foggy on why an Adventure package would only have the marker lights instead of the off-road lights but whatever....

There has been an issue with wind noise and marker lights so the delay you are experiencing could be legit' - but a month - dAmN!
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  #4  
Old 09-14-2006, 02:13 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Pl

Quote:
Originally Posted by H3.007
They charged me an extra $700 to replace the markers with the off-road lamps. I was in a hurry to take delivery by the next weekend so I bit and let them do it.

I hope they at least gave you the marker lights after they were taken off so you could sell them and get back some of the money you paid for them.

Quote:
Originally Posted by H3.007
I am still foggy on why an Adventure package would only have the marker lights instead of the off-road lights but whatever....

The Adventure package doesn't come with either one, they are options. Why would anyone want the marker lights rather than the off road light on an adventure, because they have a choice of what they like and then they can get much better aftermarket off road lights.
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  #5  
Old 09-14-2006, 04:03 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

Quote:
You know, I discussed this with you over the phone. I fully explained that there were items listed on the MSRP that are actually installed by the dealer or a third party installer versus at the plant. I explained that these RPA items could still be sold by the dealer as a dealer installed item, and the dealer could charge more
I'm not sure what else I can say about this subject, and I do not have the time to explain this subject anymore.

I apprecieate the time you spent with me on the phone. Thank you.

I'm not trying to beat a dead horse here. Just trying to understand what the dealer is up too if anything.
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  #6  
Old 09-14-2006, 09:38 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

I'll go over this one more time for everyone.
There are certain items that are only installed at the plant, such as interior types (leather/cloth), radio option, XM, Monsoon, locking rear axle, off-road (adventure series) t/case, etc. These are known in the business as RPOs (Regular Production Options). (Note: Dealers can switch radios, install XM etc., but these are on a one-on-one basis and are up to the dealer. Basically, these items are ordered with the vehicle and are considered RPOs.)

Then, there are RPAs (Regular Production Accessories), and these accessories are priced as part of the MSRP, but are actually installed by the Dealer, or by a third party contracted by GM, since many Dealers do not like to install these RPAs. These RPAs are items such as Brush Guards, Market Lamps, Driving Lights, Tube Steps, etc.
The advantage of these items is they are priced the same no matter where you purchase your vehicle, and they are priced on the MSRP. The Disadvantage is some Dealers do not believe they are paid enough for the installation; thus they hate to order them, or they are ordered and the third party installs the items for the dealer. In this case, the vehicle is shipped to the third party installer, and the items are installed and then shipped to the dealer for sale. This could be where the tie up is. The third party supplier is waiting for the items to be shipped for installation on the vehicle.
When an RPA is ordered on the MSRP, the day the vehicle is registered as having completed successfully the DVT (Dynamic Vehicle Test) at the end of the line, the information entered from the completion, triggers GM Service Parts to ship the required RPA to the Dealer or to the third party installer, depending on the Dealer's request. That way, when the vehicle hits the Dealer or the third party installer, the box with the required RPAs are sitting at that location with the VIN of the vehicle clearly marked on the box.
(Dealer and/or third party get paid what GM determines to be a fair price for installation. This is where some dealers state the amount is not enough. It is, but they can get more as a Dealer Installed Accessory, see the following.)

Now to add some confusion, most of the RPAs that you can order as part of the MSRP, can also be separately ordered by the dealer, and installed as a Dealer Installed Accessory (DIA). When the item is not ordered on the MSRP as part of the original order, and installed by the dealer as a DIA, the dealer has the right to charge anything they want for the item and the installation.

For example, that is why the Brush Guard was $600.00 as an RPA, but can be any price the dealer can get from the customer. If the customer is willing to pay $1000.00 for the brush guard as a dealer installed accessory it is legal and there is nothing GM can do. Only thing that can control this price is the market place. If dealer A wants $1000.00 and Dealer B only wants $800.00, then dealer B will get more business.

Why there is a hold on the vehicles due to the marker lamps is probably that the plant won't ship due to a stop order on the parts. My recommendation would be to sit down with the dealer, and make an agreement to delete the items from the ordered vehicle, and when they are available the dealer will install the item at the same price that was quoted on the MSRP. Make sure it is in writing. Or, wait until the marker lamps come off stop order and the new ones are available for shipment to the dealer or to the third party installer.
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  #7  
Old 09-14-2006, 10:10 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

Thanks F5 For that excellent explanation. I think I got it now... In fact I just spoke to the Dealer and I am staying with the factory order and will wait for delivery.

They do not install any Items but have there vehicals arrive equipped with factory odred Accessories like the light bars and steps etc. They do install special ordered items like the afor mentioned but charge for labor for install such as my Light Bar wich is $200.00. And you are correct.. they get $899.00 for a Brush Gaurd Installed.

The more I ask the more I know..... Thanks Again..
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  #8  
Old 09-14-2006, 10:47 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

Quote:
Originally Posted by f5fstop
That way, when the vehicle hits the Dealer or the third party installer, the box with the required RPAs are sitting at that location with the VIN of the vehicle clearly marked on the box.

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  #9  
Old 09-15-2006, 06:39 PM
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Default Re: Is The Dealer BS-ing Me Here..???? Hummer Workers ..This Ones For You..Answere Please

Quote:
Originally Posted by f5fstop
I'll go over this one more time for everyone.
There are certain items that are only installed at the plant, such as interior types (leather/cloth), radio option, XM, Monsoon, locking rear axle, off-road (adventure series) t/case, etc. These are known in the business as RPOs (Regular Production Options). (Note: Dealers can switch radios, install XM etc., but these are on a one-on-one basis and are up to the dealer. Basically, these items are ordered with the vehicle and are considered RPOs.)

Then, there are RPAs (Regular Production Accessories), and these accessories are priced as part of the MSRP, but are actually installed by the Dealer, or by a third party contracted by GM, since many Dealers do not like to install these RPAs. These RPAs are items such as Brush Guards, Market Lamps, Driving Lights, Tube Steps, etc.
The advantage of these items is they are priced the same no matter where you purchase your vehicle, and they are priced on the MSRP. The Disadvantage is some Dealers do not believe they are paid enough for the installation; thus they hate to order them, or they are ordered and the third party installs the items for the dealer. In this case, the vehicle is shipped to the third party installer, and the items are installed and then shipped to the dealer for sale. This could be where the tie up is. The third party supplier is waiting for the items to be shipped for installation on the vehicle.
When an RPA is ordered on the MSRP, the day the vehicle is registered as having completed successfully the DVT (Dynamic Vehicle Test) at the end of the line, the information entered from the completion, triggers GM Service Parts to ship the required RPA to the Dealer or to the third party installer, depending on the Dealer's request. That way, when the vehicle hits the Dealer or the third party installer, the box with the required RPAs are sitting at that location with the VIN of the vehicle clearly marked on the box.
(Dealer and/or third party get paid what GM determines to be a fair price for installation. This is where some dealers state the amount is not enough. It is, but they can get more as a Dealer Installed Accessory, see the following.)

Now to add some confusion, most of the RPAs that you can order as part of the MSRP, can also be separately ordered by the dealer, and installed as a Dealer Installed Accessory (DIA). When the item is not ordered on the MSRP as part of the original order, and installed by the dealer as a DIA, the dealer has the right to charge anything they want for the item and the installation.

For example, that is why the Brush Guard was $600.00 as an RPA, but can be any price the dealer can get from the customer. If the customer is willing to pay $1000.00 for the brush guard as a dealer installed accessory it is legal and there is nothing GM can do. Only thing that can control this price is the market place. If dealer A wants $1000.00 and Dealer B only wants $800.00, then dealer B will get more business.

Why there is a hold on the vehicles due to the marker lamps is probably that the plant won't ship due to a stop order on the parts. My recommendation would be to sit down with the dealer, and make an agreement to delete the items from the ordered vehicle, and when they are available the dealer will install the item at the same price that was quoted on the MSRP. Make sure it is in writing. Or, wait until the marker lamps come off stop order and the new ones are available for shipment to the dealer or to the third party installer.

If I were to compose that, I would need a nap right after.
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