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09-17-2006, 04:41 PM
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Hummer Veteran
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Join Date: Oct 2005
Location: St. Louis, MO
Posts: 173
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Re: Rocky Road Rails Order
BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
After about 2 and a half weeks I finally got the rails in on Friday. I tried to install them only to realize that the holes did not line up. They welded one of the mounts in the wrong place. I assume that they have absolutely no quality control. I don't understand how no one noticed it. When they packaged them up to ship, they were taped together and you can obviously see that they don't match. The people that I have talked to have not been very helpful. I sent them an email showing the problem and I still have not received any response at all. They are not shipped in any sort of box. They are just wrapped up in about 8 miles of plastic wrap. There are no instructions or paperwork of any kind. One of the bolts they sent me was the incorrect one. It seems like they are running a very slip-shot business.
If anyone is thinking about getting some of these, you might want to think again. You will be better off getting the GM ones. This was a horrible experience. Now I have to find a way to package these stupid things up to ship them back.
__________________
2006 H3 Black Luxury package; Off-Road package; Sunroof; AVIC-Z1/Monsoon; XMNavTraffic; iPod adapter; Rear view camera; Front bumper letters; Splash guards; Mudder floor mats; UC Protection
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09-17-2006, 05:02 PM
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Hummer Veteran
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Join Date: Sep 2006
Location: Clements, CA.
Posts: 213
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Re: Rocky Road Rails Order
Go to pirate4x4.com and read all about that company. They have a horrible reputation. I personally will never buy from them again. Frankly I'm surprised you got them so quickly.
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09-17-2006, 07:37 PM
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Hummer Veteran
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Join Date: Apr 2006
Location: Sioux Falls SD
Posts: 144
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Re: Rocky Road Rails Order
I got them in and they fit perfect...you didn't try puting them on the wrong side did you?? They are side specific..I reused the factroy protection bolts..the ones they send are diffinetly too long..take forever to install.
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'06 H3 Shadow Green, Adventure, 6 disk Monsoon, SMA brush guard w/PIAA lights, Rocky Road extreme rocker protection, roof lights(off road), lower grill lights(off road), Helo Maxx8 Black Wheels, 35" Cooper STT, Garmin I-Que M4 to get home. 
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09-18-2006, 12:38 AM
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Hummer Veteran
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Join Date: Oct 2005
Location: St. Louis, MO
Posts: 173
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Re: Rocky Road Rails Order
Quote:
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Originally Posted by cestwick
I got them in and they fit perfect...you didn't try puting them on the wrong side did you?? They are side specific..I reused the factroy protection bolts..the ones they send are diffinetly too long..take forever to install.
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no, I was putting them on the correct side. If you hold them both up together, you can see that they are way off. I understand that accidents happen (although a little quality control would help) but, my issue is that no one at Rocky Road has stepped up to make it right or even responded at all.
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2006 H3 Black Luxury package; Off-Road package; Sunroof; AVIC-Z1/Monsoon; XMNavTraffic; iPod adapter; Rear view camera; Front bumper letters; Splash guards; Mudder floor mats; UC Protection
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09-18-2006, 03:34 AM
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Hummer Veteran
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Join Date: Aug 2004
Location: Bethlehem, PA
Posts: 90
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Re: Rocky Road Rails Order
Im trying to decide between these and the Factory ones, i was leaning towards these but i guess now i have to rethink this decision. Does anyone else have any comments about this company.
__________________
-2006 VR Hummer H3 Lux/Off Road
-2003 H1 Black Wagon(sold  )
-2003 H2 Black lux (sold)
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09-18-2006, 05:09 AM
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Hummer Veteran
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Join Date: Sep 2006
Location: Clements, CA.
Posts: 213
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Re: Rocky Road Rails Order
Quote:
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Originally Posted by Cal
Im trying to decide between these and the Factory ones, i was leaning towards these but i guess now i have to rethink this decision. Does anyone else have any comments about this company.
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Be your own judge.
http://www.pirate4x4.com/forum/searc...earchid=277240 |
09-18-2006, 05:48 AM
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Hummer Guru
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Join Date: Nov 2004
Location: Eastern Washington
Posts: 2,453
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Re: Rocky Road Rails Order
So far, my experience has been great. I've seen their facility first hand and they seem to be on the up-and-up. The guys are polite and helpful, and they are genuine in their interest to help. They are short-staffed, phone etiquiette probably not the best, and definately a small company, but they still have my "two thumbs up."
__________________
'03 H2
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