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09-19-2006, 09:08 PM
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Hummer Authority
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Join Date: Sep 2006
Posts: 1,326
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Re: SUTLIFF HUMMER HARRISBURG PA
EXH1X5, your post is rediculous. Every client is a potential customer. Treating a client as someone less special based on his/her previous place of purchase is stupid. Every client, regardless of sex, religion, race, orientation, height, girth should be treated like everyone else, because every client could be a customer. I feel bad for you EXH1X5. I know you usually have intelligent posts, but this is not one of them. Your old school thought on customer relations is dead in today's market. There are simply too many brands, dealerships, and competitors. There's no room for the "take it or leave it" mentality.
And FYI, I know Aubs did buy his H2 AT Sutliff, at STICKER. Your comment with your silly, jumpy smilies is completely unjustified.
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09-20-2006, 04:01 AM
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Hummer Veteran
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Join Date: Feb 2006
Posts: 50
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Re: SUTLIFF HUMMER HARRISBURG PA
Quote:
Originally Posted by BlueHUMMERH2
EXH1X5, your post is rediculous. Every client is a potential customer. Treating a client as someone less special based on his/her previous place of purchase is stupid. Every client, regardless of sex, religion, race, orientation, height, girth should be treated like everyone else, because every client could be a customer. I feel bad for you EXH1X5. I know you usually have intelligent posts, but this is not one of them. Your old school thought on customer relations is dead in today's market. There are simply too many brands, dealerships, and competitors. There's no room for the "take it or leave it" mentality.
And FYI, I know Aubs did buy his H2 AT Sutliff, at STICKER. Your comment with your silly, jumpy smilies is completely unjustified.
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Oooops, you forgot the ...AMEN... at the end of your sermon!
Now take a running jump into the REAL WORLD!
IF?you had to make peace between as many HUMMER Dealers and HUMMER Owners as I have had to over the years, you'd know EXACTLY what I'm talking about! (dang, there goes those silly, jumping smiles again...how did you say you turn them off?)
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09-20-2006, 06:06 AM
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Hummer Authority
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Join Date: Sep 2006
Posts: 1,326
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Re: SUTLIFF HUMMER HARRISBURG PA
You're a moron. Go take some real world seminars held by the leading consulting company for the automotive industry, and then reevaluate your position with your clients. I guarantee you'll be surprised at what you're missing. I'm not preaching, I'm just telling you what the current accepted practice is. What's good for the dealership, the customer, and the client. Maybe you need to dust off your schoolbooks? Or perhaps buy some new ones...
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09-20-2006, 06:58 AM
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Hummer Veteran
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Join Date: Feb 2006
Posts: 50
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Re: SUTLIFF HUMMER HARRISBURG PA
[quote=BlueHUMMERH2] EXH1X5, your post is rediculous [or did you mean ridiculous?]. Every client is [supposed to be anyway] a potential customer. Treating a client as someone less special based on his/her previous place of purchase is stupid [but it does happens]. Every client, regardless of sex, religion, race, orientation, height, girth should be [you mean... they aren’t?] treated like everyone else, because every client could be [you mean …SHOULD BE?] a customer. I feel bad for you EXH1X5 [be assured the felling is mutual]. I know you usually have intelligent posts [I’ve never been accused of that], but this is not one of them. Your old school thought on customer relations is dead [or at least it should be] in today's market. There are simply too many brands, dealerships, and competitors. There's no room for the "take it or leave it" mentality. [Oh, don’t stop there; we want to read the rest of SUTLIFF’s Mission Statement?]
And FYI, I know Aubs did buy his H2 AT Sutliff, at STICKER. Your comment with your silly, jumpy smilies is completely unjustified.
So then YOU are trying to tell all of us reading this that My Buddy Aubs complaints are COMPLETELY UNFOUNDED …is that what YOU want us all to believe???
I SAY NO TO YOU!!!
Aubs knows exactly how HE feels about the way HE has been treated by SUTLIFF …but until I explained it to him, HE just couldn't understand “WHY”!!!/quote]
NOTE: Edits/corrections/comments in BOLD are by EXH1X5; those silly, jumpy smilies are by ElcovaForums
Last edited by EXH1X5 : 09-20-2006 at 07:08 AM.
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09-20-2006, 05:32 PM
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Hummer Authority
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Join Date: Sep 2006
Posts: 1,326
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Re: SUTLIFF HUMMER HARRISBURG PA
[quote=EXH1X5]
Quote:
Originally Posted by BlueHUMMERH2
EXH1X5, your post is rediculous [or did you mean ridiculous?].
Thank you for correcting that.
Every client is [supposed to be anyway] a potential customer.
Treating a client as someone less special based on his/her previous place of purchase is stupid [but it does happens].
Which you were just so vehemently justifying earlier?
Every client, regardless of sex, religion, race, orientation, height, girth should be [you mean... they aren’t?] treated like everyone else, because every client could be [you mean …SHOULD BE?] a customer.
I don't understand you. You just contridicted yourself. You supported a customer being treated differently based on his place of purchase. Obviously, you put Aubs the category of "could be" or maybe "isn't".
I feel bad for you EXH1X5 [be assured the felling is mutual].
Excellent. I enjoy the pity you have have in your feelings for me. OH!, maybe "felling" should be spelled "feeling." No?
I know you usually have intelligent posts [I’ve never been accused of that], but this is not one of them.
I do respect your previous posts.
Your old school thought on customer relations is dead [or at least it should be] in today's market.
It is dead. That's no longer what over 80% of auto dealerships want from their employees.
There are simply too many brands, dealerships, and competitors. There's no room for the "take it or leave it" mentality. [Oh, don’t stop there; we want to read the rest of SUTLIFF’s Mission Statement?]
Sutliff's mission statement is probably not even within viewing distance of any employee under their employment.
And FYI, I know Aubs did buy his H2 AT Sutliff, at STICKER. Your comment with your silly, jumpy smilies is completely unjustified.
So then YOU are trying to tell all of us reading this that My Buddy. Aubs complaints are COMPLETELY UNFOUNDED …is that what YOU want us all to believe???
No, you're comments are completely unfounded EXH1X5. You're assessing a situation, and presenting facts that are completely inaccurate.
I SAY NO TO YOU!!!
I say no to drugs too. You might try it.
Aubs knows exactly how HE feels about the way HE has been treated by SUTLIFF …but until I explained it to him, HE just couldn't understand “WHY”!!!/quote]
I think he has an excellent idea about why he's being treated that way. It's a mentality. So he now goes somewhere else. For his purchasing and for his maintenance. So I guess Sutliff lost out on that one. No money coming in on future sales (no way to generate a future sale from Aubs), and no money coming in on maintenance work.
NOTE: Edits/corrections/comments in BOLD are by EXH1X5; those silly, jumpy smilies are by ElcovaForums
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Have you nothing else to do with your life? Go post something useful for us. I suspect if this needs to be continued, it has to enter the realm of PM's. You've presented your points, which I've countered, and this debate is no longer such much about Sutliff as it is about EXH1X5 vs. BlueHUMMERH2.
Last edited by BlueHUMMERH2 : 09-20-2006 at 05:53 PM.
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12-11-2006, 09:17 PM
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Hummer Professional
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Join Date: Jan 2006
Location: Playing Army all over the world
Posts: 453
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Re: SUTLIFF HUMMER HARRISBURG PA
Why wait, I was the first guy to say Sutliff sucked as far as their salesman, and this was verified by a friend who went so far as to drive 200 miles to buy his hummer from Wright because of their salesman Todd. I have never been told ever to come back later it is close to closing until I went there.
__________________
Life is tough enough without being stupid
Superior Blue, Adventure Package, Roof mounted off road lights, Auto, 6 Disk Monsoon with XM, Brush Guard, Tire Cover, Husky mud flaps, flat steps, black fuel door.
Other Cars.....
1980 Triumph TR8 3.5 litre V8
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12-11-2006, 09:52 PM
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Banned
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Join Date: Jan 2003
Posts: 24,247
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Re: SUTLIFF HUMMER HARRISBURG PA
[quote=BlueHUMMERH2]
Quote:
Originally Posted by EXH1X5
Have you nothing else to do with your life? Go post something useful for us. I suspect if this needs to be continued, it has to enter the realm of PM's. You've presented your points, which I've countered, and this debate is no longer such much about Sutliff as it is about EXH1X5 vs. BlueHUMMERH2.
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Did your daddy buy you your hummer while you were wearing tiger stripe panties?
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