H3 needed new engine ALREADY?

[Dani]

Originally Posted by MountainBlue

Because of GM's sh*t policy that you can only get warranty work done at your brand's dealership, except in emergency cases. Since Hummer dealers are few and far between in most places except for the coasts, they're jammed with work and most of the time understaffed. Plus, since you've got no choice there's no pressure from them to get it done.

I bought my H3 from a Hummer dealership but when I require service- they send me to the Chevrolet dealer to have it fixed. Is that normal?

[MountainBlue]

Originally Posted by Dani

I bought my H3 from a Hummer dealership but when I require service- they send me to the Chevrolet dealer to have it fixed. Is that normal?

NO!!! I couldn't even get the local chevy dealer to look at a blow tail light blub for christ's sake!! The local GMC dealer told me I'd haveto drive 100miles round trip for the blub to be replaced under warranty. Or do it myself. What a bunch of SH*T!! Love the H3, but I won't ever buy another GM because of their wacked warranty policies. I should have read them before I bought the truck.

[f5fstop]

Originally Posted by MountainBlue

NO!!! I couldn't even get the local chevy dealer to look at a blow tail light blub for christ's sake!! The local GMC dealer told me I'd haveto drive 100miles round trip for the blub to be replaced under warranty. Or do it myself. What a bunch of SH*T!! Love the H3, but I won't ever buy another GM because of their wacked warranty policies. I should have read them before I bought the truck.

Well, don't buy a Jeep and try and get it serviced at a Dodge dealer; same holds true for Lexus versus Toyota, Infinity versus Nissan, unless it is an emergency. So, to day GM is the only one with a wacked service policy is not correct; that is if you consider that a wacked service policy. I knew when I purchased my Hummer that I would be confined to a Hummer dealer unless it was considered an emergency and the dealer I was at could service it. That might be because I work for GM. However, when I had my Jeep, I knew when I purchased it I was confined to a Jeep dealer for service. I guess I researched Jeep...

[Dani]

On another note- why is it that I can't get **** from my dealership? I gave them thousands of dollars of my money and they can't even give me a damn Team Hummer toy. Now I'm not asking for a million bucks here. Just the free damn Team Hummer H3
They didn't even give me a damn keychain when I bought it either. I keep hearing how lots of dealerships are taking care of their customers.....not mine! My dealership hasn't even had any Hummer happenings or anything and I've had my H3 for almost 6 months. Ridiculous

[f5fstop]

What dealer?

[Dani]

Originally Posted by f5fstop

What dealer?

Ed Schmidt in Maumee OH

[f5fstop]

Originally Posted by Dani

Ed Schmidt in Maumee OH

Ohio...what do you expect....

Actually, the only way I hear from my dealer is when I stop by and say hello, and steal donuts.
They have had two Hummer Happenings; one looked ok, off-roading somewhere in Genesee or Lapeer county (I believe); the other was for some sports thing in Port Huron (that sucked in my opinion). The first one I could not make since I was in TN at Windrock, the second I did not even answer.
I have told them they require more of these happenings, but it seems to fall on deaf ears.
It does disappoint me, but it would not stop me from purchasing another Hummer from this dealer. They treated me great as a customer, and the two times I have been in service, they did the repair right the first time. (I told them what was wrong, but they still fixed it right the first time... )

[RubHer Yellow Ducky]

Originally Posted by Dani

On another note- why is it that I can't get **** from my dealership? I gave them thousands of dollars of my money and they can't even give me a damn Team Hummer toy. Now I'm not asking for a million bucks here. Just the free damn Team Hummer H3
They didn't even give me a damn keychain when I bought it either. I keep hearing how lots of dealerships are taking care of their customers.....not mine! My dealership hasn't even had any Hummer happenings or anything and I've had my H3 for almost 6 months. Ridiculous

Purchase 2 H-3's in Jan 06, haven't heard from my dealer since...

RYD

[MountainBlue]

Originally Posted by Dani

On another note- why is it that I can't get **** from my dealership? I gave them thousands of dollars of my money and they can't even give me a damn Team Hummer toy. Now I'm not asking for a million bucks here. Just the free damn Team Hummer H3
They didn't even give me a damn keychain when I bought it either. I keep hearing how lots of dealerships are taking care of their customers.....not mine! My dealership hasn't even had any Hummer happenings or anything and I've had my H3 for almost 6 months. Ridiculous

Welcome to my world

f5fstop-

My chrysler was always taken in by my local Dodge dearlship for warranty work. It seems it is really up to the dealership. My Mercury was also taken in by a ford dealer for warranty work when I had that. I never heard a peep out of them about doing the work, so when I couldn't get a blub changed at a chevy dealer it seemed wierd to me. And Dani's Hummer's dealers directs them to Chey?? It's WACKED! There's no contiunity to the policies. Either they do or they don't. Not this hit or miss with every individual dealer, at least on warranty issues.

[f5fstop]

Dodge dealer refused service on my 2003 jeep. Neighbor had a Toyota that would not start in a shopping center a block away from a Lexus dealer, they refused him service, so the vehicle had to be towed across town.
Twenty years ago, I did have a Mercury Dealer in MI, service the Ford I was driving which helped me out a lot. However, I sometimes wonder if it was the fact it was a Government vehicle.
One of the best was I purchased a Ford from a friend across town; however, when I required warranty service, I took it locally. The dealer originally was not going to repair it, telling me to take it to where I purchased the vehicle. I called Ford, they did intervene, but the dealer was not happy.
Yes, it is dependent upon the dealer, but it is not written anywhere that they have to service another type of vehicle, and in some cases, they can't. The H3 is more unique than a GMC versus a Chevy, or a Grand Prix versus a Monte Carlo.
I guess the major point I was trying to make is it is not just GM, it is primarily any large multi manufacturing company, not just auto. Take a Troy Built snowblower to a Cub Cadet dealer and ask for warranty service; you won't get it, even though they are both owned by MTD, both have the same Briggs engine. The main reason, I believe, is you didn't purchase what they sell.

[Hmmm2]

Originally Posted by Dani

I bought my H3 from a Hummer dealership but when I require service- they send me to the Chevrolet dealer to have it fixed. Is that normal?

Each Hummer dealer is matched up with another GM vehicle, as far as I can see. In our area we have two Hummer/Cadillac dealers, and a Hummer/Pontiac dealer. Yours must be paired up with a Chevy dealer and that's probably where their service department is for both vehicles. Good luck. I'm sure it's going to work out.