Wright Service again!!!

[f5fstop]

Originally Posted by partsguy

This won't help but I had the same problem(on the other side of the fence)I ordered 12 of each side.

They came in and we called everyone to get them taken care of.I opened the first box to give out and The left number had a right side in it.

Talk about freaking out!!!!

I called around to all the dealer's in screaming range and it was the same story.

I am not in the habbit of opening every box to ensure left and rights,but I do now.

Well that sucks. I wonder is GM parts doing the packaging or is it the suppliler?

[partsguy]

Got to be the supplier,just at looking at the boxes.Next time your in front of a mirror turn around look over your shoulder then look down. That is what I felt like.an ass.....Customer's veiw was" mellon head how hard is it to get 1 left andJeff heres the tricky part and 1 right".

Want to tell ya I don't pass blame because nobody wants to hear it.You say I'm very sorry and I will make sure it is correct before we bring you in again.

[hummer_metal]

Man, she better treat me right. I purchased my Hummer from Agriv8rs dealership, Hall Hummer in VA Beach.

I took my rig back a couple days later to have some custom work done and everything you mentioned in your post.

I was given another Hummer as a rental, and the next day when I arrived to pick up my rig, my lights hadn't been installed due to the hold on them because of problems.

Phil, the service manager has always had a can do attitude. When I walk into his office the three times I have talked with him, he listens and gives me truthful answers. No BS from those folks.

Got my keys to get my rig, they had washed my Hummer, shined the tires, and cleaned the interior including windows.

Now that to me is service.

Heck scouts you might have to drive 7 1/2 hours to Hall, but they will treat you good and maybe put you up in a hotel overnight. In return I think hall should bill Wright for the whole package deal and maybe they will get a clue.

[hummer_metal]

A bump for better service!!